tastytradeReviews of tastytrade.com

Great platform, candid and straight forward customer service. Highly recommend for any retail trader.

Good and fast service. I appreciate tech support getting back to me quickly.

Quick accurate response

Stephen from support answered my question quickly and provided all the information I needed. Thank you so much

Tastyworks is the top professional for retail customers who really want to achieve something. I’m based in UK, have a smaller account with Interactive Brokers UK, in which I just hold shares and receive dividends, don’t do anything. IBKR outsourced 90% business to Mumbai, India. When I internal transferred positions, IBKR told me to close positions, they transfer cash, then 2 weeks later to reopen the same positions in new account. Do you want to laugh, so ridiculous. The top priority of position transfer is to maintain price stability. I don’t want to detail other the dramas. They are too far away from professional, not even close

Whenever I asked you for help, I always got what I needed. Your team is always super helpful, comments are to the point, response is fast. I can't think of anything you can change right now.

Next level customer service. Almost instant response to my email, amazing.

I’ve been using Tastyworks to trade options for over a year now. Communication on any changes in their systems or processes is completely useless. At the end of September, they changed their RegT concentration logic, failed to let their customers know, after getting a very nasty email about excessive margin and that they will close any positions I have open, I contacted them to ask what had changed. This is their response ‘On September 29, 2022, tastyworks released an update to the platform with new RegT concentration logic. The new RegT concentration logic will benefit clients to better diversify their portfolio and not be too concentrated in one symbol.’ I lost a few thousand dollars but had I known about the changes, then I would have not had a concentrated position but do they care? Of course not otherwise they would have advised their customers of the changes. I now understand that to withdraw my money from tasty and invest elsewhere I cannot transfer my to Wise. Another change they failed to communicate. I had nothing but a bad experience with currency fair, their preferred channel! All it takes is a courtesy email informing customers of changes to their systems and processes. I’m not challenging their decisions but just some information on changes that impact customers would be good. I enjoy trading despite challenges and hopefully I can find another platform that i can use. My experience with Tastyworks has been good but I now realise that their communication or rather lack of shows that they don’t give a damn. I’m just so disappointed