Tasca PartsReviews of tascaparts.com

Nothing but a bunch of BS. I ordered parts for them last Wednesday and they sent me an email on saturday telling me one of the parts didnt line up. Going back to my order they did indeed catch that my wiring harness was not compatible with the switch i bought so they told me to contact them on how i want it handled so i send seven emails so far yes 7!! And told them i wanted the other harness with no response ive called them about 10 times and still no response been put on hold everytime. At this point i dont expect to get my stuff so i will be going to the bank tomorrow about fraud on then. My order number is 36443 quite hoenstly if you arent gonna send me my stuff just give my money back. If you guys were willing to send me the right parts and expedite them then it would have been okay but ive called you guys multiple times and never got an answer i would have rather just got the right parts

I bought an Item that was sent late and it was not in the original packaging, so it did not fit. Tried to reach them by email, phone several times, waiting or leaving a call back number, but no answer. If you value your time, do not waste it on their poor customer service.

Very very slow.

Nobody respond to my emails! Order #1103187 What is the situation with my order now? Already 30 days have passed after the payment. If you cannot complete my order, then cancel it and return the money! I'll place an order elsewhere!

Contacted my local infiniti dealer and got my parts number to make process easier,, logged into their website and order. Two days later I got an email that they could not process my order because my vin number was incorrect which was bull and they needed my correct vin to ensure accuracy of my order. I re verified and it turned out my vin was accurate. Next thing I get is they were going to place the order from their distributor because they did not have the items in stock. Another BS, and that should have told me to take my money and run but I agreed, paid for 3 day shipping. Fast forward 2 weeks later, yes, that's how long it took, I got the items and low and behold, they were the right part expect for one, Even though they parts were correct, the items they sent were brown and my vehicle interior was black. TAsca just took the vin number and sat on it, they did not verify to make sure they were sending the right color. What a disappointment that they wasted my time, but to add insult to injury, they sent wrong colors. Would have been a bit bareable if they sent the right item but no. I definitely wont be doing business with them again. Update to their response, damn lies that you did not here from me because I personally called validated my Vin. They did say they cannot pull up infiniti parts on their system and they have to special order. But even with the special order, why did I get wrong color items. Items you allspe ial ordered does not match the interior to my vehicle. Anyways I would like to return all for a refund. Let's see if the will try and make me pay for a return shipping

I ordered a part 22Feb morning and it still say processing on 1March. They send a mail my order is a special order and it takes 3-5business to ship. But today is 6th business day. and they don’t reply to my mail. Terrible company and terrible customer service! Edit:Today is 6th March the order stills say processing. Don’t buy anything from this company.

Ordered a part Feb 19 and still says processing on Feb 28 I guess I should have read all the bad reviews first. Call parts dept and no answer waiting on call back. If no call by tomorrow I will have to call my bank to get my money back and then I will file complaint with the Rhode Island Attorney Generals Office they need to be investigated. Too many bad reviews of people not getting their parts and just getting ripped off. Called the main number and all I got was excuses like they are busy and not enough help. I hope they do the right thing but from their history I doubt. How can a mirror for a 2017 be a special order? At least is was only 37 dollars but that is not the point. I thought they were legitimate but I guess not. Will do what I have to do

My order 1108500, was issued on February 14, today is February 21, and I’m still waiting, please write when it will be sent and when I can receive it. And how much I still need to wait. If you can not answer me, I will cancel the order.