Target OpticalReviews of targetoptical.com

I had ordered glasses through my insurance and they recommended using Target optical. But the prescription I received was wrong. While still sitting in the office, I told the doctor that, but was told I didn't know and to try the prescription. I wound up with glasses I could not use. I cried the day I received my glasses. I could not read on my phone, prescription medication labels, and paying my bills was impossible. I spent 3 months complaining to my insurance and Target optical and got no where. I had given up when I accidentally took my medication wrong and scared myself to death. I decided I could not wait until year’s end to try to get glasses. I read all over the web to find an online optical where I could try to have glasses made that were useful. Happily, Zenni had the best reviews.

In N phoenix, AZ I waited for more than two weeks for new lenses for my reading glasses frame. The reading glasses I ordered were very simple with no extra frills. My calls did not get answersed and no calls were received from Target Optical. I went there and I was told that their lab could not process the order. I asked for a simple answer of why, and got a song and dance around the question exactly as they did with every question I ever asked them before. They also claimed that they tried to call me but that was a lie as there were never any calls from them on my phone. They also told me that they will refund my insurance money but will not give me any paper to show that! Incompetent and dishonest business!!

Worst service ever!!! don't waste time with this company. they cancelled my order and never contacted me. I was waiting and waiting my order until I call them. really incredible the poor service and little empathy towards the patient. 0 star for them

Target Optical Mount Pleasant SC. Rude greeting. They work on commission so just try to upsell, then when you don’t buy, charge you “visit fees” that your insurance actually covers. What a racket they have going on. Lesson learned and will be going to actual Doctor this week!

There are black spots and numbers that I’m not able to remove. Did no one notice this before sending them? Now I have to wait for new ones and hope they don’t have the same problem.

Tessa was professional and caring. She made my experience a very rewarding one. I give her 5 stars.

Ordered glasses and went to pick them up and they were a totally different brand, style and frames. Not even an apology or let me see what we can do. Obviously! I said just credit my charge card. There are much better places to fulfill a prescription than these amateurs.

Horrible place to get contact lenses, the website is dysfunctional and the support team is also horrible I tried emailing and was told to call, no one solved my issue and it's also impossible to order contacts because the website wants to crash when I want to upload my prescription