taptes.comReviews of taptes.com

I would give them ZERO stars if I could. Product was poorly described on website. When I received and saw this was the case I inquired about a return. They gave me flack about it as it was expensive as they are in Hong Kong. What company refuses a return for this concern? Answer: those that don't want to stay in business.

Buyer beware. I purchased all weather floor mats for my Tesla from these people. The floor mats do not have a means of remaining in place so they crumple below your feet. After 4-5 emails back and forth with them arguing about their product they stated finally that because there were no other comments from customers, this product was designed this way. Imagine how dangerous it is driving and your floor mat gets mangled below your feet or under the gas or brake pedal. They stated that i have to pay shipping and 20% restock. Needless to say, this is the last thing i buy from them.

I bought a complete set of bright LEDs from Taptes to replace every internal LED in my Model X. The new lights are much brighter than the OEMs and I was happy, except that two of the lights didn't work at all. I wrote to Taptes, who wanted me to send a video! To show what? LEDs not emitting light?! I wrote back; they never answered me. Then, about six months later, the new LEDs started to flicker, at first intermittently, then frequently, and then they started to fail completely. I wrote again to Taptes. Guess what? No reply from them at all. Conclusion: these LEDs are cheap garbage sold at vastly inflated prices. Don't fall for this scam like I did. Taptes is just another Chinese company with low quality, product shipped from China, and zero customer service. Save your money and shop elsewhere.

I'm going to modest, so I own Tesla model s and i Purchase good amount of items from them, so I ordered the carbon fiber side mirror cover and one wasn't fully correct size, I had challenge to fit in the steering wheel in.. I also bought door handle covers and I was satisfied with those....u must b patient because there's no way to track your items and took close to a month to receive everything.... so now I'm going through Amazon now, they have great items for Tesla! That's my opinion...

I purchased a product for my Tesla 3 a couple of years ago with no issues so I ordered 2 items in Jan 2022. I got an email from them stating they couldn't ship my purchase until after Feb 15 because of the China New Year. One of the items I ordered arrived. I was send a text about the other product that said it was in progress. Their website states that the average shipping time to the US is 28.5 days. So, not hearing any time frame for shipping I sent an email cancellng my order. I also tried phoning and continually got busy signals. I never got a response from my email so I had my bank withhold the cost of the last item. I then ordered the same item from Ocean Abstract and received it in 4 days. The last Item from the Taptes order arrived several days after I got my product from Ocean Abstract. I got numerious emails from Taptes which completely ignored the communications problem and then they finally sent me a return label. They now want me to ask my bank to pay them the amount of the item returned and then they would give me a refund. Not doing it! .....won't be buying any thing from them again.

I really wish I did more searches on this company before ordering my Tesla Model Y floor mats. It's been over a month since I ordered it and every time I email the customer support, they say that they are getting ready to ship it but a few days go by and it still hasn't shipped. I'm about to ask for my money back but looks like other people on this review site did not have luck on this. I will never order anything from this company again.

I bought a center console for my 2014 Tesla Model S. On the website, it looked nice and was describes as using high quality material. When it showed up, it was pretty awful. Much of the "rubber" area was some sort of petroleum based by product crap. Also poor build quality. I wish I knew about this page before I spent money on this piece of crap.

Took a month and half to send order and will not cancel even when they don’t send. Not a good business dont order!!!