taptes.comReviews of taptes.com

I ordered a set of mats for my new Tesla from them on 02/13. Three weeks after my order hasn't been shipped. Got in touch with thr customer support and was told that my order was shipped on 02/23 and I should be getting it on 03/03, which was a clear lie as I still didn't a tracking number for my order. Had to reach back out again today (02/03) and while talking today with the customer rep and his supervisor, they said the order still hasn't been shipped and they started blaming Amazon and warehouses for delays. Very unethical business, just stay away and take your business elsewhere. If you want your mats fast, you better get them from someone else but Taptes!

I am giving them 1 star because the center console does improve the car, however, for $500.00 I was expecting much better quality. The produce doesn't look anywhere near as nice as the video marketing. DO NOT WASTE your time buying the wireless charger feature for the extra $50.00 as it's worthless It completely destroys the use of the space under it, and its quality is pathetic. It leaves a big gap in the center of the console which makes it look unfinished and cheap. Wires that have to run under it make the storage space useless. I expected considerably better quality.

If I can say one thing about this company it’s fraud. Not only is “Grace” the worst help. She didn’t wanna give me my refund when asked. First I ordered my seat covers in august, then they don’t send any shipping info for over a month. I had to contact them for them to respond quickly with fake shipping dates. It says the shipping label was created but UPS never received the item. I instantly contacted my bank and got my money back when they said my seats were on a ship being brought. SCAM COMPANY!!!!

Similar story to others. I ordered the product and a week later was told that my location was remote and they would go halves on the increased shipping costs. I live in Toronto, the 4th largest city in N. America. When I informed them of this and confirmed my address, they came back and said, "the product is large and needs a bigger box which is more expensive to ship". I then told them that I assumed they ship this product every day/week and likely would know how much it costs by now. I said to ship it for the agreed-upon price or refund my order. 2 days later, I got a refund and no email response. I dodged a bullet. I can only imagine the product didn't live up to expectations also.

We live in Vancouver BC in Canada. We placed an order with them and shipping was included. Few days later, they emailed us and said “many shipping companies” consider our address remote so there will be additional shipping charges. They will pay half and we will have to pay $50. This is definitely a scam to deceive customers into ordering and then raising the price.

sold my email to spammers

I ordered Model 3 accessories from Taptes 3 times, the customer service is not that bad. They kept me updating the tracking info via email, and the delivery took 15 days to my home(That's why I ordered items 3 times from them). Happy shopping experiences with Taptes

When my order eventually arrived many weeks late I discovered the roof bars did not come with any locks even though they were advertised. A vanity panel has now blown off exposing the single bolt on that arm. Taptes won’t reply, so now I cannot get locks or a replacement panel.