taptes.comReviews of taptes.com

I have been waiting for almost two months for the delivery of a set of floor mats for my MY Juniper. I have had to contact them myself every time and receive vague promises that they do not keep. Stay far away from this company.

I ordered seat covers for my Tesla Model Y, but was informed they were now out of stock and that I could purchase the same thing for $100 more. I then cancelled the order, but never got my money back. After a month, I got my credit card company involved. I would not order from them!

Ordered Juniper seat covers 7/21/2025. Waited a week longer than estimated delivery then contacted them. Was told there were production days and my order would ship soon. Got a FedEx tracking number that's still showing no progress. Taptes blames customs - not buying it. I've asked for a refund and have opened a dispute with PayPal. Avoid this company.

Trust me..- DON’T DO IT! You do not wanna buy from Taptes..- they use sub-par materials. And they’re not a US based company..- they’re in Hong Kong. I bought a center console for my Tesla model S and it basically disintegrated within 90 days! The handle to the storage fell off (it’s glued on). The material is NOT leather like in the photos! The material seperated from the sliding storage doors probably a week after delivery. The charging drawer broke apart… it didn’t charge upon delivery. It’s not USB-C..- it’s a micro USB! Had to send it back and wait an additional 30 days for it to come.. TRUST me.. find an alternative if you’re looking for a center console.

Fake/false promotion sucks you in. I found something I wanted on their site. The first thing that happened was I got a banner pop up that promised "Buy $100 Save $15, Buy $200 Save $35. Up to 50% Off". If you subscribe to their site. I subscribed. Then they never honored their deal. I wrote support to ask them about it and at first they claimed the knew nothing about the deal and asked where I had seen it. I sent them a screen capture showing that it was from their site. Then they claimed it was left over in my cache, which was a lie, I got the message the first time I ever went to their site. Same deal while using 3 different computers and different browsers. Then it was an old promotion that shouldn't have been there and was only seen by me by mistake. Ad was on their website, but they refused to honor it. Lastly they said they'd try and see what they could do. Even telling them that I was going to make a $500 purchase they wouldn't even honor the $35 for spending $200 in the ad they served up. I found this to be a very dishonest and difficult company to work with, doing business with false promises and shady tactics.

Extremely poor service and customer support. Products are of an inferior quality, not even produced by Taptes. Keep away from this page/store! You will find much better products on Amazon and/or Aliexpress. No matter how bad service you offer to your customers, it would be impossible to be worse than these guys.

Don't buy with Taptes! Pretty sure they tried to withdraw all my savings from my bank account after i bought an accessory for my Tesla. I bought some Tesla wing mirror covers which cost 150 dollars, they claim to fit with my model. When they arrived they DO NOT FIT! Also somebody tried to withdraw money from my bank account, I literally had the bank cancel the card I used when I bought off taptes. Its the bank who stopped them from withdrawing all my money so I'm very thankful to HSBC. This is basically a scam company from China so don't use them... unless you want all your money taken out a week later! And if you have accidentally used them, then cancel the bank card ASAP before they withdraw anything. Anyway the wing mirror covers are now in the bin, what a waste of 150 dollars LOL

Don’t buy from them. I bought full seat covers for my Tesla X. They don’t work with air bags. They don’t work with the seat cooling system. I asked about this before purchasing. Their answers were vague. In the time it took them to ship I did more and more research to get clear answers. The company has littered the internet with vague descriptions. I had to find ppl who actually bought them and installed them. I tried to cancel my order. Too late. I tried to return them. I get one excuse after another - no return because they are custom (no ma’am. They fit any 5 seat X refresh. Not exactly unicorns). No return because postage is high (that’s ok, they are useless to me now so some part of getting my $700 back is better than nothing). No return because the customer service agent has to pay out of her own pocket and I should take pity because she makes only $983 a year. (Are you kidding me???) In the end they interfere with the safety and functioning of your car and you have zero chance of getting your money back.