taptes.comReviews of taptes.com

Do not buy from Taptes, UK delivery issues very poor customer service. Buyers beware.

I placed an order for rotating swivel for Tesla Y monitor on November 5th 2021. After the product arrived I tried to install it on November 15th. The product was not possible to mount due to swivel inability to rotate. I tried everything to make it happen and nothing worked. I emailed to Taptes multiple videos that was showing why the product is defective. Today, December 7, 2021, a month after my order was placed I can't return the product to Taptes. All my mutiple emails in which I requested return and refund ARE IGNORED. Taptes changing people that respond to my email together with ideas of what I am supposed to do to make TAPTES happy. This company is not about serving customers it is about customers serving TAPTES. There is no any logic in trying to explain anything to these people. They wont hear you. Strongly recommend not to buy anything from this company. I have to issue a chargeback via my credit card company instead.

I have bought a set of matts for my new Tesla Model Y. When it was received, the largest mat was crammed together to fit in the small package they have sent. Unfortunately, this has left the mat with creases. I have tried contacting the Taptes support, they write back saying they really want to help - But I was just thrown around, try this and this. I have now tried their suggestions, still with a creased matte. I tried offering to pay for them to send me a new one, but not even there they were willing to give me service. I will not recommend buying from them - I won't do that mistake again.

Do not trust these guys!!! I have purchased a set of mats for my Tesla more than a month ago, and I am still in daily contact with their apparantly only supporter Andy, who keeps telling me new daily stories about my order. The mats, they claim, is in stock in warehouses in EU (that is what their homepage is stating), but for some reason, their are just not shipped. They are promissing me on a daily basis to ship, but for some reason it's not happening. You cannot call the phone number on their homepage, and not get to talk to anyone but 'Andy'. I am afraid that I lost the 300+ $ I have paid for the mats. I did get the Trunk Kick Sensor I ordered, however, they cannot tell how to install it, or even if it will work with my car. I will keep fighting, but I am pretty sure I have lost my money. I wish I never ordered anything from this company and I will never purchase anything from them again.

Ordered the Tesla M3 all-weather floor mats on September 28th, and received them, November 12th.. exceeding the (guaranteed) 15-20 workdays delivery by ~100%. Also, they did NOT respond to my email inquiry. The mats are rather nice, though :-)

Bad experience on ordering all-weather matts for TM3. Informed that the item was on stock in EU warehouse, although delivery time was 15-18 work days. After 15 work days I wrote to them and delivery was now postponed to 30 work days and the item was not yet in the EU. Bad way of doing business!

Seat covers - 3.5 months to receive. Customer service has no clue where they are. Finally received them. Wrong color. Factory “changed color”. After 10 or so email no willingness to correct mistake. They offer3d I can reorder at my expense. Buyer beware Buyer Beware. They stuck me. They will stick you too

orderd seat covers for MS over 2 months ago. they sent me a shipping link and have been telling me there are few flights coming to America. That is when they even care to respond. Also dont believe the fake GOOD REVIEWS, as they themselves put them up there with no creativity whatsoever. nitoce lates 2 reviews both from a last name Scott!!! UNREAL never again with this company!!!