Website was easy to use :) Clothing was great quality and the design looks great. Also arrived ahead of schedule.
Response from TapstitchJan 23, 2026
Hi Jayden,
Thank you so much for sharing your kind feedback!
We’re delighted to hear that you found our website easy to use and that you’re happy with the quality of the clothing and the final design. It’s also great to know that your order arrived ahead of schedule. Your positive experience truly means a lot to us, and we appreciate you taking the time to share it. We look forward to assisting you again in the future!
– The Tapstitch Team ❤️
SE
Sebastian E.
Exceeded my expectations!
Exactly what i ordered! Print is high quality, shirt is incredibly comfy, and i will definitely be purchasing from here again.
Response from TapstitchJan 21, 2026
Hi there,
Thank you so much for the 5-star review! ⭐️
We’re thrilled to hear that everything exceeded your expectations — from the print quality to the comfort of the shirt. Knowing you got exactly what you ordered means a lot to us. We really appreciate your support and look forward to serving you again soon!
– The Tapstitch Team ❤️
AC
Arnold C.
I had a great experience with you guys
I had a great experience with you guys. Your clothes are amazing. Exactly what I was looking for and more. I have been in the business for several years now and I never ever encountered such a quality service and top quality clothing to any suppliers I have been getting my stuff from. My community is going to talk about the brand and the clothing line. Thanks every so much to you guys. You are doing a wonderful job. Keep up with it.
Response from TapstitchJan 20, 2026
Hi Arnold,
Thank you so much for this amazing 5-star review! 🌟
We’re truly honored by your kind words, especially coming from someone with years of experience in the industry. It means a lot to hear that our clothing quality and service stood out compared to other suppliers you’ve worked with, and that we delivered exactly what you were looking for — and more.
Knowing that your community is talking about the brand and your clothing line is incredibly rewarding for our team. Thank you for your trust, support, and encouragement. We’ll definitely keep pushing to maintain and improve the standards you’ve experienced.
– The Tapstitch Team ❤️
CR
Corelli R.
Great quality
Great quality. Great print. Have yet to wash but so far so excellent!!
Response from TapstitchJan 19, 2026
Hi Corelli,
Thank you so much for the 5-star review! ⭐️
We’re thrilled to hear you’re happy with both the garment quality and the print so far. We hope it continues to impress even after washing! If you ever have questions or need support down the line, we’re always here to help. Thanks again for sharing your experience! 🙌
– The Tapstitch Team ❤️
AA
Alex A.
‘Customer’ service
I had a very disappointing experience with Tapstitch’s customer service when trying to ask a simple question about their clothing tags - specifically, whether they are stitched on one side to create a flap, or stitched flat on both sides. What should have been a straightforward query turned into over an hour on live chat, only for me to be told that my question couldn’t be answered and I’d need to wait 1–2 days for an email.
Even more concerning, I had to ask three separate times for the company’s complaints procedure and email address before it was finally provided. Not having an accessible complaints process is not only poor practice - it’s also a legal requirement for any company offering goods or services in the UK.
This experience has left a really bad impression and raised serious doubts about what customer service might be like after placing an order, if it’s already this difficult to get basic information beforehand. It’s genuinely deterred me from using Tapstitch and made me cautious about recommending them to other clothing brand owners.
Response from TapstitchJan 19, 2026
Hi Alex,
Thank you for taking the time to share such detailed feedback. I sincerely apologize for the frustration you experienced while trying to get a clear answer to what should have been a straightforward product question.
You are absolutely right to expect accurate, timely information and a clear complaints process. We acknowledge that in this case, our frontline support team was limited by gaps in our internal product knowledge resources, which resulted in unnecessary back-and-forth and delays. This is something we recognize as an area where we have not done well enough, and we appreciate you calling it out so clearly.
To be transparent, we are currently working toward building a more comprehensive internal product knowledge base and service framework in 2026, so that agents can confidently answer detailed questions like yours at first contact. In parallel, we are also improving the level of detail on our product detail pages to reduce the need for repeated clarification before ordering.
Your feedback is valuable because it comes from a place of wanting better standards—and customers who point out these issues genuinely help us improve. I truly hope this experience won’t permanently deter you from Tapstitch, as our product quality and fulfillment capabilities are areas we continue to invest heavily in.
We would sincerely welcome the opportunity for you to reexperience us once these improvements are in place, and to share your perspective again at that time.
Thank you again for your honesty and for taking the time to help us identify where we need to do better.
– The Tapstitch Team ❤️
KK
Karim K.
I ordered two items
I ordered two items, shipping time not the best but the price and quality very very satisfied. Thank you
Response from TapstitchJan 19, 2026
Hi Karim,
Thank you for your 5-star review! ⭐️
We really appreciate your understanding regarding the shipping time, and we’re glad to hear that the pricing and quantity met your expectations. Your satisfaction means a lot to us, and we’ll continue working on improving delivery speed while keeping our value and quality strong.
Thanks again for your support! 🙌
– The Tapstitch Team ❤️
BR
bree
Amazing quality, price, and transparency!!!
I was looking everywhere for a jacket I had in mind for my boyfriend's birthday. but could not find what I had envisioned for a reasonable price. So, I figured I would make it myself but all custom printing brands I came across were so expensive. Then I found Tapstitch and noticed they were having a sale. When I looked at their pricing I was pleasantly suprised, the sale was for shipping I believe so the pricing on the product was mind blowing to me. Then when it came time to design I was so suprised at how easy and comprehensive the design process was! Once it shipped it said it would arrive on the 24 (I ordered on the 6 or so). It arrived o. the 13!!! I was so happy and so was he. The absolute quality of the print, the color, and the hoodie itself was AMAZING!! He loves it so so much and hasn't taken it off lol I was over the moon. Ill definitely be coming back and have reccomended to friends!! :)
Response from TapstitchJan 19, 2026
Hi Bree,
Thank you so much for this incredible 5-star review! 🌟
We’re absolutely thrilled to hear how happy you and your boyfriend are with the jacket — especially knowing it was for such a special occasion. It’s wonderful to hear that the pricing, design process, fast delivery, and overall quality all exceeded your expectations. Stories like this truly make our day!
We’re so glad Tapstitch could help you bring your vision to life at a price that felt right, and it means a lot to us that you’ve already recommended us to friends. Thank you again for your trust and support — we can’t wait to have you back for your next project!
– The Tapstitch Team ❤️
JW
Jason W.
Quality Ts and Hoodie
I wanted a bespoke print on a hoodie, which was easy to upload and move and even cut out around the background. This went to basket, the a t shirt was offered at £2.99, in total with shipping i paid £23!!!!!
Quality! Well, I am fussy when it comes to cotton, the T and hoodie is AMAZING quality! I would definitely buy again and even bulk buy if a club wanted a run of gear!
2-3 week delivery but thats fine for me.
Response from TapstitchJan 19, 2026
Hi Jason,
Thank you so much for the fantastic 5-star review! ⭐️
We’re really happy to hear that the design process was easy and flexible for you, and that you were able to get exactly the bespoke print you wanted. It’s great to know the pricing worked out well and that both the t-shirt and hoodie quality met your expectations — especially coming from someone who’s particular about cotton quality!
We also appreciate your understanding around the delivery timeline, and we’d be more than happy to support you if you ever decide to place a bulk or club order in the future. Thanks again for your support, and we look forward to working with you again!
– The Tapstitch Team ❤️
