Michelle M.
Tooth brush bristles don’t move
Tooth brush bristles don’t move. Just vibration. Need lower settings.
Response from TAO CleanJun 19, 2026
I’m sorry that has been your experience! I’ll be reaching out directly to further assist you.

TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michelle M.
Tooth brush bristles don’t move. Just vibration. Need lower settings.
Response from TAO CleanJun 19, 2026
I’m sorry that has been your experience! I’ll be reaching out directly to further assist you.
Becky B.
I went to get my teeth cleaned and the hygienist hardly had to scrape any plaque off my teeth. She asked me what I changed because she'd never seen my teeth that clean and my gums were in such great shape. She said she'd have to look into getting a TAO herself. She was really impressed!
Response from TAO CleanJun 19, 2026
Thank you for your support. We truly appreciate you choosing us.
EHO
Using the brush for two days, my teeth feel more clean than after a visit to the dentist. Love knowing the brush tip is self cleaning too. Awesome!
Response from TAO CleanJun 19, 2026
Your feedback means a lot to us. Thank you for sharing your experience.
Tara
Well, I saved money for opting for a pre-order. And I got it not too long after placing the order. And I am so glad I got this product! It cleans so well, that my other sonic did not have the power or efficiency. I plan to get one for my sister & daughter.
Response from TAO CleanJun 19, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
Melinda
This is my second Tao toothbrush. My original one is years old and still working, but I ordered another one because I didn't want to be without this remarkable toothbrush. I pre-ordered my toothbrush and it was delivered as promised. I am incredibly pleased with this company and toothbrush.
Response from TAO CleanJun 19, 2026
Thanks for your kind words. We’re happy you had a great experience with our product.
Steve M.
Very professionally done!
Response from TAO CleanJun 19, 2026
Thank you for your support. We truly appreciate you choosing us.
Sandra K.
Rocky start as the initial unit sent was defective and numerous emails reporting issues took days to get responses. Photos sent but then videos requested which I declined to do. I am a past customer of TAO and familiar with how the UMMA toothbrush works. As a last resort I called a number on website & spoke with Leyla (sp) who authorized a return. Received new unit within a week which works as it should.
Response from TAO CleanJun 19, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
Greg G.
Arrived in a few days, everything was in good condition. You may want to consider boxing the contents of the shipment, I know each item was in a box, but a loose bag surprised me. Deliveries in bags sometimes just get tossed onto the porch. In any case, everything looked good, our teeth are extra clean now.
Response from TAO CleanJun 19, 2026
Your feedback means a lot to us. Thank you for sharing your experience.