Michael M.
Too aggressive
Too aggressive
Response from TAO CleanOct 20, 2026
We're sorry to hear you didn't enjoy your experience, Michael. We're reaching out for more information.

TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michael M.
Too aggressive
Response from TAO CleanOct 20, 2026
We're sorry to hear you didn't enjoy your experience, Michael. We're reaching out for more information.
Mishel R.
My base doesn't work. I initially thought Customer Service would be good, they wanted a video to show it not working and my address for a replacement, but now they won't sent a replacement base. I can get an electric toothbrush anywhere, I specifically bought it for the drying and sanitising.
Response from TAO CleanOct 20, 2026
We're sorry to hear about this experience. We're reaching out for more information.
Ann Marie F.
I changed my mind about my package cuz I had family emergency and I’ve been waiting days days for customer service still hear nothing I know they said 9.95 to return label but I’m still waiting !!!!
Response from TAO CleanOct 13, 2026
Hey there Ann, I'm sorry to hear about this experience. We will be reaching out to help.
Deanna
I don't like the brush head on this. Compared to the electric toothbrush I previously had, which was round and moved in circles, this one is really strange. I don't think it gets my teeth nearly as clean as my old one. That's a lot of money to pay for something that feels so strange.
Response from TAO CleanOct 13, 2026
Hello Deanna, we're sorry to hear about this experience. We will be reaching out for more information!
Karen R.
The toothbrush in the holder does not keep a charge. The first one I received did until it stopped working altogether. I don't know why this is happening. Am I not supposed to see the light on all the time, or does it go off when it's charged. It's just different from the first Tao clean. Thank you for your answer to this.
Response from TAO CleanSep 30, 2026
We're sorry to hear about this experience. Please reach out to [email protected] so we can help!
Chris G.
Do not buy from this place as the return process is beyond a nightmare!! They are quick to sell but to return it is a circus!!
Response from TAO CleanSep 24, 2026
We're sorry to hear about this return experience. We're reaching out for more information.
Charles
The Tao Clean Germ Shield shipped without batteries. I would only recommend this product who loves the smell and taste of fish. This is how it smells and tastes after using it. I returned it and lost over $20.
Response from TAO CleanSep 24, 2026
We're sorry to hear you didn't enjoy your experience with the Germ Shield. We're reaching out for more information.
Jan
There was not a cord in the box so I can not charge the toothbrush yet. How can I get one ?
Response from TAO CleanSep 24, 2026
Hello Jan! We're sorry the cord wasn't included with your order. We will be reaching out to help.