TaobaoReviews of taobao.com

I bought a product on Taobao and the seller send me a wrong one. I wanted to get the product as soon as possible so I bought the wrong part again, but the seller send me the wrong part a second time. I wrote a bad review and he blackmailed me that he would send me the product (that I payed for twice) with no more extra costs, if I change the review. I did that then he told me that I am a naive ***. Probably he was right with that xD Anyways since the guy obviously cheated me I thought customer support might help me, but they were incredible unprofessional too. After some efforts the customer support told me that the seller isn't answering them anymore, so they can't do anything. I am waiting now since 5 weeks for either the product that I payed for or a refund, but I already gave up on both. The only thing I can do now is give you guys a good advice. NEVER BUY SOMETHING ON TAOBAO!

Whilst numerous products were listed as available 5k+ in stock I kept getting canceled orders. Tried other products same deal. Have been trying to get my money back for a few weeks now(it's stored as credit on the website after a canceled order). Sadly they stopped replying to my e-mails.

don't use them i got sent wrong size and they refuse to send new ones unless i pay I'm from australia so thay want me to pay the post when thay made the mastake on wrong size do not use tham no honest

Bought a set of DVD from a guy in Hong Kong. Item apparently was shipped from China but get stuck with the courier for some reason. They considered the transaction completed in the meantime. I query Taobao, and they said they won't look at it any longer. They asked me to contact seller. Seller asked me to contact the courier and "advised" me that next time before I buy, I should check that the item can be shipped to Australia (that's where I live). I called the courier and they said will ship back to buyer. Buyer said he will refund once he has the item back. Then nothing! I contacted buyer and he won't reply to me anymore. After going through a lot of trouble, no DVD, no refund! I am staying with eBay, much safer. (Taobao, if you are listening, the transaction no is 1634537856295871.)

The seller reports the invalid characteristics of the COFDM transmitters and sends damaged goods. No refunds. All lies from the beginning. Taobao name: huangdajunhuangying web: gemeet.com

This is a great website for items. However, it would be recommended to find an agent to help you source for the right seller. Do rely on the reviews, the more it has the safer it is. Though sometimes items might not be a great quality one but you pay for what you get.

BEWAR! STAY AWAY FORM THIS SITE. THEY DONT RESPONSIBLE IF THEY SHIP WRONG ITEMS. WE END UP LOOSE MONEY OR PAY FOR RETURN SHIPPING TO CHINA. MOST OF SELLER ON THAT SITE IS SIMPLY NASTY. CHINESE PEOPLE AR EMOST DISHONEST PEOPLE IN PLANET AS RESEARCH SHOWS THAT. IT IS THIRE CULTURE. THEY TREAT YOU LIKE WE ARE STUPID.

Seemed a little risky at first but after a few colleges managed to get items delivered and seemed to be happy with it, took the plunge and placed a few orders on their 11/11 sale. Items arrived faster than advertised, prices are great, well packaged, would definitely buy again.