TaobaoReviews of taobao.com

don't give me refund even I didn't get my purchased stuff ,and bad customer service ever

Great variety, but more and more fake products recently Complicated to deliver to abroad (AliExpress is a part of Taobao group, but not all the items are same)

I bought 藏奇紫花地丁透皮抑菌膏 which is made in JiAn, JiangXi, China from Taobao.com. First batch with 3 bottles was good effect, but once I bought second time, the second batch with 6 bottles was to come from very bad quality. To be compared, colour, smell, effect are very different, and made my skin allergy as well. I am disappointed with its services, I have kind heart to order from them, how did they provide such bad product to its customers? I think I will never order products which will be directly shipped from China again. I am afraid of. Very sorry for such unpleasant issue happening.

This site is run by fraudsters. Bought few expensive items and received FAKE rayban sunglasses. This thievs use this strategy to avoid chargebacks. They provide bank with tracking number with supposably "delivered" items. Criminals - plain and simple!

DO NOT BUY from TAOBAO. It's a scam. I've never received my order and the seller refused to refund. I couldn't ask Taobao to solve the problem because I passed 5-day response time. Not reliable at all. Don't waste your money. There is no secure way to guarantee you will receive your product.

I get it they are the thieves. They still have not refunded my $1500 that was stolen from my gift cards. If I could give this company a negative rating I would. They are theives.

I used to buy thing from Taobao, but recently their service has deteriorated. The Taobao overseas shipping company Zhong Tong is sucks. The set their own rules, happily rejected my goods without good reason. The seller then refuse to refund, i ended up loosing money for nothing. Bought a furniture from Taobao, the seller 全豪旗舰店， very bad customer service. Denied everything, and push all blames to customer. I told them i am going to write bad comment, they said go ahead, they have their way out. Now i really learn how all these sellers got fake good comments. Watch out this shop.

Complex. Strange. But sometimes rewarding when you finally get access to the minion sellers of China fighting to survive under the boot. Bear in mind that western logic doesn't apply here. If they don't have access to a courier for your country, maybe they'll just send it to a random consolidator like one seller did to me - and won't tell you. Or maybe they'll try to force you to pay with AliPay with a strange, unexpected selection of goods... but they'll do this after you've started to pay... and you can't get AliPay in your country. The thing is, you can't really review Taobao because it's a selection of sellers just like ebay. And, just like ebay, the madness is there.... only it's Chinese madness. By the way, the site is heavy, heavy spyware, badly coded and will set off alarms.