talechtalech is a simple yet powerful point of sale software for restaurants, retail outlets and service businesses such as salons and spas. talech POS software does the basics like processing payments reliably to inventory management, table management, labor management and real-time analytics. It all adds up to streamlining time-consuming tasks and freeing up time to focus on the things that make the difference to your business.
talech (talech.com) has 113 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
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113 approved reviews, newest moderated first
Liane
Just to difficult at times for transactions and returns. Frustrating
Response from talechAug 12, 2020
Hi Liane. Thanks for your review and sorry to hear about the difficulties you have been experiencing. A member of our customer success team will reach out to you soon in order to understand this issues more and find a resolution.
Becky
I like this product , however i do have a few issues with it. Some updates sound good in theory, however when put into everyday use are frustrating. The system times out even when you are actively working in it. You wont know that it has timed out, until you are done and go to save the item you are entering, you then have to start all over entering the item. You can not delete off a store credit.
Response from talechJul 30, 2020
Thanks for your review, Becky. A member of our Customer Support team will reach out soon to understand this issue more and help provide a resolution.
Lori
Not sure if this a review of my POS Talech system or recent customer service activity or for NxGen or Elavon It's very hard to get concise or clarification for anything. My local rep is not versed on my system or anything. He is a part time rep. I have quite a few questions. I have not reached out because it's always been an ordeal in the past. Seems like a broken un-transparent system
Response from talechJul 29, 2020
Hi Lori. Thanks for your review. We are sorry to hear about the experience you have had. A member of our customer success team will reach out to see what we can do to resolve the issues you have been experiencing.
Sharon R.
Talech is great to work with
Response from talechJul 28, 2020
Thank you for your positive review, Sharon.
Mark
Excellent as usual
Response from talechJul 28, 2020
Thank you for your kind review, Mark.
Soul Food R.
Talech is great, we have been using them at our restaurant for a couple years now and we love their POS and service.
Response from talechJul 22, 2020
Thank you for your review, Soul Food. Best wishes from the team at talech.
Diane R.
Waited for over two weeks to get a response on MAJOR time sensitive payment issues. We were unable to process payment during our busiest days of the year. Our business was dramatically hurt by Talech.
Response from talechJul 20, 2020
Hi Diane. Sorry to hear about the issues you have experienced. A member of our customer support team will reach out to you soon the help get your issue resolved.
Ricky M.
worst customer service
Response from talechJul 20, 2020
Sorry to hear about the issue you have experienced with talech. We are constantly working on improving the standard of customer service we provide to our valued customers. A member of our customer support team will reach out soon to help you in whatever way possible.