This walk was fantastic! The guide, Alessandro, made the history of Venice come alive with his enthusiasm and knowledge. He made links throughout the tour between historic people, significant buildings and famous sites of Venice. Great value for $, and thr gondola ride was the icing on this Venetian torta!
SH
Shama H.
Unethical business practices
I purchased my ticket from Get your guide, this company walks is the tour company associated, and after waiting an hour....I couldnt find the tour. I called twice, was transferred and put on hold, and was told the guide would find me. I was asked to give a description of my location and clothing, etc..I did all. I was at the entrance as they asked, I literally got sick standing in the sun from dehydration. I ended up missing the tour, even after all that and they told me call getyourguide and they can either reschedule or refund.
I have been waiting 3 days, they got back to me today, and the story walks told them was completely false. They made up things that weren't true. They said I was late, not true, I was there 30 mins before the tour.
They also said they told me I could ammend for a fee, not true, the person told me I could reschedule or get a refund. I said, refund, and he said I had to call getyourguide since I purchased from them. Contacted getyourguide and they have escalated again.
It is a completely unethical business practice to first put someone through that, second they miss their tour and get sick, and now this company is lying to getyourguide.
If you are reading this, and you are from Walks, stop lying. I have uber receipts of drop off, phone call records to you, and also I spoke to at least 3 staff members at the arc who also said they didn't see any tour company. I need a full refund.
GS
Gillian S.
Alessandro Venice
Alessandro, our tour guide, was amazing. He was personable and so passionate. His knowledge of Venice was unbelievable. We had an amazing experience on the VIP tour when visiting The Doge’s Palace (secret itineraries) and Basilica. Would highly recommend it
Response from WalksMay 11, 2023
Dear Gillian,
Thank you for choosing our VIP tour of The Doge’s Palace and Basilica in Venice, and for sharing your positive experience with us.
We are thrilled to hear that you had an amazing time on the tour and that Alessandro, your guide, made the experience even more memorable.
We take pride in our knowledgeable and personable guides, and we are pleased to hear that Alessandro's passion for Venice and his incredible knowledge of the city left a lasting impression on you.
We agree that the secret itineraries of The Doge's Palace and the Basilica are truly fascinating and provide a unique glimpse into Venice's rich history and culture.
Thank you for recommending our VIP tour, and for your kind words about Alessandro's outstanding performance as a guide.
We appreciate your business and hope to welcome you back on another one of our tours in the future.
Sincerely,
Jhonas.
Walks and Devour Tours.
KL
Kelly Lynn M.
Paris Ultimate Food Tour
Julia was a fabulous tour guide. She sprinkled in some history as we enjoyed delicious cuisine around Paris. Highly recommend!
RB
Robert B.
Fantastic tour and guide.
We had an amazing, passionate, personable and knowledgeable guide in Mosè. It was great to hear historical points ts about the sites we visited. It was a huge time saver to skip the lines at the Doge's Palace and S Marco Cathedral. Also enjoyed the 30 minute gondola ride. Thank you, Mosè for a beautiful time. Would definitely recommend.
BP
Ben P.
Venice 2023
This tour was well worth the money. Our guide Elena was extremely friendly and knowledgeable, she really made the experience unforgettable. We were allowed into the Doge's Palace an hour before the General public which meant that we could take photos without people crowded in them, as well as appreciate the grandeur without feeling rushed.
I would definitely recommend this tour to anyone visiting Venice, it was a highlight of my trip!
SD
Shirley D.
Our family of six
Our family of six, including two children, took a tour of London with Nick. He was the best tour guide I have had. He knows so much about the area and has a very genuine personality. He gave special attention to our grandchildren and made sure they were included.
Response from WalksMar 29, 2023
Dear Shirley,
Thank you so much for reviewing our London tour with Nick. We are thrilled to hear you had such an amazing time together and that he was able to engage your grandchildren by paying special attention to them:).
We hope the rest of your holiday was equally lovely and that you will "take more walks" with us in the future.
All the best,
Gaia
JA
Julie A.
On holiday in Venice,went on a walking…
On holiday in Venice,went on a walking tour with our guide Nico.what a fantastic guide ge was and all the knowledge he had what a trip 5 stars for Nico and for the tour.
Response from WalksMar 29, 2023
Dear Julie,
Thank you for posting such lovely comments on our walking tour and our guide Nico.
I hope your time in Venice was amazing, and that you will have the chance to join us again, perhaps in other locations, in the future.
Looking forward to walking together again!
Gaia