WalksReviews of takewalks.com

Dominic is amazing. Knowledgeable and very kind. Would do again

Dominic was incredible. He was very informative. Made a miserable hot day enjoyable.

Dominic was incredible and very fun to spend the day with

Oliver "ROCKS". He was very knowledgeable.

Very informative with a splash of humour. Highly recommend! Best tour we have done in London.

4 pub visits and some history along the way. Quite interesting. Would have liked the option to have some water if possible. Otherwise quite informative and fun.

We booked a tour that specifically included the Vatican Museums, the Sistine Chapel, and St. Peter's Basilica. Our guide was friendly, knowledgeable, and clearly passionate about art history. His explanations throughout the Vatican Museums were excellent, and we appreciated his expertise. However, we were very disappointed that our tour never visited St. Peter's Basilica, despite it being advertised as part of the experience. During the tour, it was never clearly explained that we would not be entering the Basilica. Instead, additional time was spent in the Vatican Museums, and by the time the tour ended, St. Peter's had already closed for a special event. We walked there ourselves afterward only to find that it had closed around 3:30 p.m. Had we been informed earlier that access to St. Peter's would be an issue, the itinerary could have been adjusted, or at the very least, expectations could have been managed more honestly. Our frustration is not with the guide's knowledge or professionalism, but with how this situation was handled. The main reason for my low rating is the company's lack of customer service afterward. I have opened a case, sent emails, and spent more than 30 minutes on hold trying to speak with someone, yet I have received no meaningful response. When a major advertised portion of a tour is missed, customers deserve prompt communication and a resolution. The guide was excellent, but the overall experience fell short because a key part of the tour was not delivered and the company has been extremely difficult to contact regarding the issue.

Took a skip the line tour of the Vatican with Laura S as our guide. She provided a wonderful tour and we learned quite a bit. We were pleased we got to spend some time in the Sistine Chapel, amazing. Laura was knowledgeable and answered all our questions.