TAG MobileReviews of tagmobile.com

absolute trash/scammy company. i am on social security disability for life after 19 surgeries. i probably OVER qualify for the lifeline free phone thing they offer. i went to their website and signed up. double checked everything. dotted my Is, crossed my Ts. they required a ton of proof to show that im who i say i am, and that i qualify. i sent them my drivers license, SS card, medicare and medicaid cards ect. in about 30 seconds, i got a email saying that i was denied due to my birthday on my drivers license not matching what i entered on my application. im like "well, ok, i do have fat fingers, maybe i hit the wrong number" so i went onto their website and reviewed my application. sure enough EVERYTHING WAS A PERFECT MATCH. they sent me an email asking me to resend the proof, so i did. aout a week later i got another email asking me to resubmit my proof. again, i did. i then AGAIN get another email asking me to resubmit my proof. i did again, and this time, i decided to call them. after going thru a impossible menu on their system, and having to call them back 7 tmes to get it right, i finally got an option to speak to someone. i sat on hold the first time i called 45 minutes. no one came on. figured ok, their prob busy ill call in a day or two. called them back. navigated the menu again, and sat on hold an hour. this repeated 7 times over the following MONTH, each time, waiting on hold from 30 minutes to over 2 hours ( yea TWO HOURS AND 7 MINUTES TO BE EXACT) and STILL havent ever been able to get thru to their customer service. i dont know about you, but ut to me, thats completely unacceptable. i finally after 6 weeks abandoned my application. the company seems scammy to me, wanting copies of all this personal info stuff, but not supplying the phone nor even having any avenue to actually get someone on the phone. ill be watching my accounts and credit very closely for awhile, just to make sure someones not trying to open accounts in my name. now, im not the only one whos had these issues. next time your on facebook and see their ad, read the comments. the ones who say they had good service? click on their accounts. youll find them wih one or two friends, and that their new accounts, guaranteed made by the tag mobile people so they dont look bad, but on the same threads, youll see more people saying the exact same stuff i have. your all adults im sure, you do you, either way think twice before sending tag mobile ANY personal info.

Setting everything up was easy but the delivery took forever and then they where supposed to deliver it to my front porch and it never made doni tried to contact them and they said since it was FedEx and they said they delivered it they can't do nothing

I would give them a negative number if it were possible. This is the worst company ever. You can pick up this phone and put it were the sun don't shine. PEOPLE SAVE YOURSELF THE BS. and go elsewhere.

you will be on the phone waiting for hours- until you finally give up. they never answer. my phone was stolen- no way to report it or have it locked down. wont let you add data when you run out due to site glitches. Ive tried a laptop, desktop, and mobile phone. its the site. absolutely ridiculous

I received the phone just fine. This phone is a pos! It freezes up constantly.. then when I dropped it not only did it crack but the phone spit completely in half between back cover and the part of the screen part. And now the phone doesn't have ass work. I have had lots of photos and never fallen apart like this pos. And now the speaker doesn't work and It'.doesn't Ring for calls and texts

My phone started glitching, goes black and can't turn it on at times. i've tried calling holding on for an hour just to see if anyone would pick up. Never did. Worst service I have ever dealt with. They should tell people they dont have any customer service!!!!!!!!

I WOULD HAVE GIVEN THEM A ZERO,THIS IS THE WORSE FREE PHONE IVE EVER HAD,YOU CAN CONTACT THEM REDELY WHEN YOU FIRST GET THE SERVICE,BUT AFTER THEY GET YOUR INFORMATION YOU CAN NEVER CONTACT THEM,THEY HAVE A ANSWERING SERVICE TELLS YOU TO DIAL THIS NUMBER AND THAT BUT IN THE END THEY PUT YOU ON HOLD WITH MUSIC TO WAIT,IM SWITCHING TO ARRURANCE WIRELESS YOU CAN TALK TO THEM OR COMPLAIN WITH NO BULL S,I STILL GOR 15 UNANSWERED MESSAGES ON MY PHONE AFTER NUMEROUS ATTEMPT CALL WITH NO SUCCESS ,SURE THEY WI SEND YOU A MESSAGE TO CALL OR LINK SOME PLACE,JUST ANOTHER STALL TATIC.IM COMPLAINING EVERY DAY UNTIL THESE SOB SOLVE MY PROBLEM AND NSWER THEIR DAM PHONE.NO WAY TO TALK TO SOMEONE DONT WASTE YOUR TIMEMY NAME IS ALBERT PAGE AND I DONT GIVE A DAM IF THEY KNOW MY NAME,THEY NOT THE ONLY SERVICE IN TOWN BUT THE WORSE

Got a free phone, so I thought when I applied. No phone number, keeps saying I have to add a SIM card which is a monthly fee. Tried to contact,.needed a 10.didget number I'd which I don't have. That was all when I called customer service. They hung up. Now have a non usable phone!