customer
my phone is not working know it broke…
my phone is not working know it broke it will not charge at all since this day

Embark on an unparalleled wireless journey with TAG Mobile. Our commitment to excellence ensures unbeatable prices on quality phones from renowned brands like Apple and Samsung, providing you with reliable connections on the nation's fastest network. Whether you opt for our prepaid plans or qualify for free government assistance programs designed for eligible low-income households, rest assured there are no contracts or credit checks involved. Benefit from our 24/7 multilingual support and personalized options tailored to your unique needs. Join the TAG Mobile family today for not just dependable service and exceptional value, but for a wireless partner you can truly rely on.
TAG Mobile (tagmobile.com) has 420 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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customer
my phone is not working know it broke it will not charge at all since this day
Catherine H.
I tell you what is wrong I just got the phone and they are saying that I have prior violations and the Sims card was already in the phone and I tried to call the number and I had to wait 5 minutes or over. So I call on the phone.
Melissa W.
TAG MOBILE IS A JOKE!!! Why do you offer unlimited talk and text when you know it's a lie everything is limited with you even the cheap Barbie phones.
Mandie P.
Don't get me wrong. I greatly appreciate not having a phone bill. But I applied with Tag because I also needed the free phone. I chose the one I wanted. It says you may not get the phone you choose, if it's not in stock you may get one of the others that is in stock. Cool. Not a problem. Well I received a sim card for byop. I messaged them and they said they give free ones if they are available. No where did it mention that. So i waited 3 weeks for my SSDI and pay $40 for one. On my application receipt they put they cover me $120 for the free phone I chose but didn't get. I think they should reimburse me since I purchased one for half that price. Anyway if you are needing a phone also don't choose Tag
byron G.
I have a foxxd a67l phone but some how itz locked..i have a sim card (doesnt work)tried password (doesnt work) how do i get to talk to a live agent
Jacqui
The phone is nice looking, but from the very beginning, there have been nothing but problems with the phone. It freezes where you can't even answer the phone and now the speakers are just not working. Not a ringtone, no speaker, nothing. I'm surprised I can still use it. I had wanted to keep my number, but that didn't happen, and now this. I'm kicking myself in the butt. And forget about calling for help, the numbers they give don't work. So for now, I'm stuck with a piece of crap.
Ayay W.
The service itself seems to be good enough considering I don't have to pay for it but what really bothers me is I can't log into any of the systems that tell me my service usage or when my service is going to be implemented or anything of that nature and in order to find that information I have to physically talk to somebody I can't just text 611 & type "usage" like all other phone services no I have to physically call them and speak to somebody. extremely annoying, so annoying I'm not even going to bother because all the information I used to set up the account I use for every single account I have. yet their system says my information is wrong I know it's not wrong because I can manage to log into everything else (not to mention Google saves that information for me so if I did put it in there wrong Google would still be able to get me in) so something is odd on their end and now I have to physically talk to somebody who isbprobably going to be condescending and will trigger me into being rude and I'm just not willing to do it. so thank you for the phone service that works sometimes and the phone that has a mind of its own and likes to randomly start ringing and not stop until I remove the battery at the worst times possible and no I'm not going to read your guidelines for reviews, a review is supposed to be an honest opinion and I'm not going to let you doctorate my opinion to suit your companies unrealistic views and agenda. And furthermore I'm sure upon reading this you will understand why I refuse to talk to customer service. my refusal is both for my sake and a poor soul responsible for taking my call.
customer
I started the process of getting my free phone several days ago. There was a problem with my SSN not matching so I sent my SSDI benefit proof (the one requested) multiple times. I continue to receive emails stating that the proof is needed. What more can I do? Hoping the phone is coming, but I really don't know.