TAG MobileReviews of tagmobile.com

Don't recommend this service for no one long. Wait times seem like they don't even care. We'll never get this service again.Even and if I was homeless wouldn't give them a Starr at all?

HOW DO YOU RECEIVE A CUSTOMER SERVICE REP WITH A TOTALLY INTERNALLY BROKEN PHONE??? DAYS AND DAYS & HOURS AND HOURS OF WAITING AND NOT ONE ANSWER!!! WHAT AND WHO PAYS THESE REPS THAT DON’T EXIST?? I thought Assurance was bad!! TAG MOBILE IS HORRIBLE AND WHAT A CRAP PHONE!!

The phone is nice looking, but from the very beginning, there have been nothing but problems with the phone. It freezes where you can't even answer the phone and now the speakers are just not working. Not a ringtone, no speaker, nothing. I'm surprised I can still use it. I had wanted to keep my number, but that didn't happen, and now this. I'm kicking myself in the butt. And forget about calling for help, the numbers they give don't work. So for now, I'm stuck with a piece of crap.

If I could rate them minus 10 I would!!!! phone lags not receiving messages or calls wont keep the right time went thru all the fixes that one would normally do to fix the issue and still no results. Customer service is non existent and if they do respond it is 2 to 3 days later and they haven't even read the message that was sent. So pissed off just because it's a lifeline phone does not give you the right to have such shitty customer service or phones.

Awesome Guys thank you my I phone is always at my reach

Awesome phone and I love the fact I can actually talk to a person if needed. Service and all is great, as well.

Great service clear crystal no glitches 😔

Very poor customer service that takes days for them to answer a message. I purchased a phone January 15th and received a phone that won't charge. January 28th I let them know about the problem. They asked for a picture or video showing the phone plugged in so they can try to diagnose the problem. Their site only allows a small file size so the video had to be short. I sent both a short video and a picture then they wanted a longer video telling me I can use a video compression or resizing app to send them a video. This continued back and forth while taking them several days to respond each time. I was finally able to get them to accept me returning the phone for a warranty replacement but I'm still waiting for them to reply and send the phone. It has been nearly 2 months since the phone was originally purchased and haven't been able to use. The phone numbers they have listed you can't get a live person on the phone and is only automated.