Steve B.
Troubleshooting a wireless camera
I called concerning a wireless license plate camera that was not working. Belle and her staff helped me troubleshoot why I was not getting an image from the camera to my monitor, She recommended that I connect the camera directly to the monitor. The camera had power indicated by the red lights next to the lens, but still no image on the monitor. I tried with both channels on my monitor. Neither worked. We therefore determined that it must be the camera. It lasted 8 years, so it was time to buy a new camera. She helped me with the purchase paperwork and we said goodbye. She said the new camera will take 3-5 days to get here. I will try the same method when the camera gets here to make sure the transmitter is working. If not I will have to buy a transmitter too. Thanks Belle for helping me figure this out!



