Tackle WarehouseReviews of tacklewarehouse.com

I have ordered many times in the past 3 months, EVERY time my order has been complete and shipped very fast! the prices are competitive and I will continue to but my tackle from Tackle Warehouse!

I ordered a Graph Glass screen protector product for my boat. Since I installed it on my graph and was not happy with it, they said too bad. They told me to contact the manufacture. I cannot return it because it has been installed so they cannot resale it. So I am stuck with a 50 dollar POS.

I ordered from tackle warehouse and when UPS was supposed to deliver it, the driver left a note in my box stating attempted delivery. I have three cameras recording that the driver made no attempt to ring the bell and did not attempt to deliver anything. The driver left a note because he didn't want to have me pay duty directly. When I called UPS, they were no help at all. I called tackle warehouse and they told me it was a UPS problem and would not give me a refund. Tackle warehouse customer service were condescending and rude. I will never order from them ever again. I purchase stiff from other fishing stores multiple times a year and have never had such poor customer service. If you live in Canada, never ever order from this place. Appalling customer service.

I have ordered from this company twice now. 1st time it took almost 2 weeks to get my stuff. Still haven't received 2nd order and it's been over a week. Will not be doing business with them again. There is to many fishing tackle companies that has way better shipping and prices.

Top class service I ordered some items on the 1st August 2023 at about 2pm and My order was dispatched the same day and arrived about 2pm the next day so I would highly recommend this company and I will certainly be ordering from them again so we'll done fishing tackle warehouse top class service and very fast delivery too👍👍👍

Personal opinion here, but I’d almost never do business with anyone but Tackle Warehouse at this point (on a national scale, not talking about local guys). Without fail, any time there’s an issue, TW fixes it. Shockingly, GLS lost yet another 300+ dollar rod in shipment. I called TW and they immediately sent me a new one, and even made sure it still arrives by the weekend. Good old Johnny Morris can’t touch that level of customer service with a ten foot pole…

Told me I would receive merch in 7 days so I ordered. Then I got an email adding 5 days to the order so I called customer service. I was told too bad they had shipped so I just needed to call UPS. VERY VERY RUDE and offered no help. Never use these jerks again for any product

Difficulty in trying to order. Sent an email telling them if the issue but received no response. Their Customer Service is as poor as it gets.