Tablet Hotels Reviews | Read Customer Reviews of tablethotels.com

Tablet HotelsReviews of tablethotels.com

4.7268 reviews
Activities & Tours
6 West 18th Street, 5th Floor, New York, New York

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Tablet Hotels

About Tablet Hotels

Tablet is how you book the world’s most exciting hotels — places where you get a memorable experience, not just a room for the night. For 25+ years we've scoured the earth to find hotels that stand out for their extraordinary style, service, and personality, with options for all budgets. In 2018, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. With seamless online booking and a team of dedicated travel specialists — real humans, ready to assist you — Tablet puts the ease and romance back in travel. When you book a hotel with us, you don't just get a confirmation, you get an ally by your side for every step of your journey.

Tablet Hotels (tablethotels.com) has 268 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: tablethotels.com
Website: tablethotels.com
Category: Activities & Tours
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tablet Hotels reviews

268 approved reviews, newest moderated first

Hello
Aug 22, 2018
Great offering!
Great offering!
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Pamela McGuinness & William M.
Aug 22, 2018
Terrific Tablet
Terrific tablet, it was easy and we got top rated at the hotels we used, complimentary drink, breakfast and an upgrade on our rooms - - we love the Tablet Services and will definitely use it again & again and tell our friends
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Mason P.
Jul 19, 2018
welcoming
welcoming, gave choices, friendly, gave extra time, respectful
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Michele
Jul 5, 2018
Over charged!
When booking a hotel, the process was easy. However, the amount I agreed to pay was completely different from the amount charged. I was charged $25 over.
Response from Tablet HotelsJul 5, 2018
Hi Michele. Thank you for reviewing us. We're sorry to hear that the hotel charged you more than you were expecting. Just to be clear, all charges come from the hotels, not Tablet. However, we'd love the opportunity to investigate the charge with the hotel and resolve this for you. That's what we're here for! I just sent you a separate message through Trust Pilot for more information. We look forward to hearing from you.
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anne W.
Jun 30, 2018
An amazing trip to Amalfi Coast/Capri
I have just returned from an amazing trip to the Amalfi Coast and Capri which was only possible through the efforts of the Tablet team. Given the short notice ( 6 weeks ) it was difficult to reserve at most hotels directly through the website particularly the good ones. The team booked great hotels with firsthand input and incredible follow up with many scheduling and other adjustments.The hotel management was fully aware of and responsive to the Tablet perks and given the Tablet Plus membership we were upgraded to suites ( from the standard booking ) and received priority treatment. I use all of the luxury sites but Tablet is a standout.
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Valerie
Jun 28, 2018
Very very disappointed!
Very very disappointed! Prices jumped on the site only because I log out and get back on within 10 minutes. The explanations provided by Tablet were incredibly weak. Apparently it was due to few requests coming at the same time? I have checked with the hotel and there was no change. The lack of clarification sent by tablet thinking this would be far sufficient is an insult.
Response from Tablet HotelsJun 28, 2018
Hi Valerie. Thank you for reaching out to us, we’re so glad you did! It appears as though you booked your reservation for the wrong date. You confirmed your reservation for June 28th. Our Customer Service team reached out to the hotel and found that you checked in yesterday, June 27th. This must be why there was some confusion with the rates you viewed. No worries, our team resolved it with the hotel and made sure you weren’t actually charged for two nights. You can check your inbox for a follow up from Customer Service. Thank you!
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Caroline
Jun 7, 2018
Such a brilliant website
Such a brilliant website, with a fabulous selection of hotels. Easy to navigate, with great perks for members.
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Eva N.
Jun 7, 2018
Eva Nassima for Tablet Hotels
Always great boutique hotels , very helpful in reservations and after , user friendly and great communication
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