System76Reviews of system76.com

Good customer service, smooth ordering.

The support team service is way beyond great. Provided lots of precise and detailed information more than I inquired prior to my purchasing of a replacement heat sink for my laptop. Product delivered right on time with high quality packaging box and sponges to prevent physical damage along the way.

Purchase my first Linux laptop with System76 last year, a Darter Pro. A bit pricey, but it has everything I need, and I love it over my old Macbook. The only problem I had were the fans, which would turn on excessively, even during minor usage. It didn't affect performance, but it was very noticeable. Eventually the motherboard burned out, and I had to send it in for repairs. The service rep was very kind, and reassured me that it was under warranty. They replaced the fan and motherboard, and even replaced the entire backside, since the glue that held the rubber pegs that elevate the laptop had heated off. Now the laptop runs great, very silent, and no major concerns on the software side. Not sure if other users had a similar experience with faulty parts, but since it was under warranty, the repairs were a minor inconvenience. Overall I am very happy with my transition to Linux, and would recommend System76 to anyone who can afford the price, and isn't interested in building out their own machine.

I bought the Launch Heavy from these guys. I love the keyboard! It's a little smaller than what I am used to, but I've adapted very quickly and it doesn't bother me at all. The feedback is just right as well. Being able to tweak it just how I like it is a dream come true! I will most likely buy one of their laptops, if they're as good as their keyboards!

Communication was solid. Directed me to the piece I needed.

An absolute great find tailored to my needs! ChatGPT sent me to System76. Besides the recommendation, ChatGPT answered my “before purchase” questions, assisting me in tailoring my purchase to exactly what I wanted (Linux) and needed. Although my purchase was a laptop for my return to school (PhD pursuit), I am already considering a desktop system to run the “home” requirements. I am beyond a satisfied customer and I thank you for my new system.

Great to have a company finally supporting us Devs with a love to Linux based systems. Pricing is cool and the Hardware shipped is so light as if they forgot to put anything in. But it works on full speed.

Great selection & fast delivery.