S.D.
Great support, skilled empathic personnel
Andrew was insightful and attentive. He knew practically everything needed to resolve my issue, and when questions came up that he didn't have ready answers to, he either took those them to his team or researched them himself, and followed up later. My expectations were met and exceeded. I just wish the first machine sent didn't have a flaw at the start, but the RMA process went smoothly.
Response from System76Jul 6, 2026
That's excellent feedback, thank you. We'll make sure to give Andrew kudos! We have such an amazing team to support our customers and we hope you always have a great experience when the time comes. Sorry you had an issue, but we're happy that it was resolved. Thank you for being part of our community!