System76Reviews of system76.com

Before purchasing, I looked at the specifications for the current model (tech-docs.system76.com), and it showed the motherboard as having four M.2 sockets. I planned on moving two M.2 drives from my old machine into this new Thelio Mira with one M.2 selected in the custom config. When I opened the case of machine received, it was a different motherboard with only three M.2 sockets. So, it was still good, but a little frustrating, as the Parts & Repairs manual was not available for it. Build quality under the hood was great, I'm loving the superfast machine, and Pop OS is making me much happier than Windows 11.

System 76's selection of hardware is 'right-on' and exceeds expectations. Kudos for that! Everything works as expected. Since I am a long-time Linux user (This is my 5th Sys76 purchase) I was not aghast at no documentation or links to more info. (No quick start-up sheet.) I found what I needed to know from on-line, hardware component spec-info. I didn't care for POP-OS but pleased when I installed my fav OS that no additional drivers were necessary. I recommend System 76 to all... they make great stuff!

Powerful and compact Linux computer for very fair price. I was disappointed by lack of updated neovim in pop-os and by the fact that the HD had "microsoft basic data" partition. The reply by system76 is not accurate. the 2 first partitions (UEFI and recovery) are vfat, not ext4.

I live about 35 miles from the Denver facility which is often refereed to as 'The Factory'. The UPS hub in Commerce City is about 7.5 miles from 'The Factory'. I receive UPS packages from all over the country and when it arrives in Commerce City I receive the package the next day. Ergo, I opted for the least expensive shipping method. Imagine my surprise when I found that the package had shipped and would take about a week to get to me from 'The Factory' in California. Over night service was only an additional $70 or so. An extra 1%. Negligible on a $3800 order. Perhaps at checkout you might want to mention where the product actually SHIPS from. Just a thought.

Having some issues with pop os. Specifically, computer freezes when trying to wake from suspend

I purchased a refurbished Pangolin 14th Gen. The touchpad didn't work initially. I found the technical docs for the model, which showed the location of the touchpad connector on the motherboard. I just pushed the connector to make sure it was seated properly in the header, restarted the laptop, and voilá, the touchpad now works. Everything else seems to be working fine, although I haven't yet had a chance to try the webcam.

Quality laptops, lightweight, powerful, many customization options and NOT M$ windoze.

It was a good experience: laptop, shipment... unfortunately i forgot about Trump's tariffs... but now it is sorted out. And we had to find a plug in compatible with the Portuguese socket for the charging cable. The world should be one