System76System76 proudly engineers and manufactures premium Linux computers and keyboards at our factory in Denver, Colorado. Our user-driven products, alongside Pop!_OS, give creators, makers, and builders the means to bring forth the future.
System76 (system76.com) has 412 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Serge
all good except for it's annoying that the Darter Pro 11 having the power usb's and power connection on the right side of the computer, for right-handed users.
Response from System76Apr 13, 2026
Thank you for the feedback!
david R.
The system76 pangolin is a linux dream. The company even included a personalized "thank you" note in the box
Response from System76Apr 13, 2026
Thank you for providing feedback! So happy to hear that you're enjoying your Pangolin! Thanks for being part of our community!
Joe P.
For the most part, everything is well documented. Some of their documentation could use updating. In UEFI setup, there are some things which seem like they should have been filled in by Sys76, like serial number. This is a Thelio Mira (custom) with a Ryzen 9 9950X, 32G RAM, one M.2 SSD, idles at only about 40W so I'm really happy with that. It is so great that Sys76 open sources what they can (for example, drivers for their custom controller connected thru USB; seems they may have an NDA with AMI for their UEFI). What's great is their support for that, which they give instructions (although not official support) for getting their software to work with other than Ubuntu and Pop!_OS. Heck, they even have some Windows drivers and general guidance if you need that! (meaning, they'll point you in the right direction and provide the files, but no official support)
Response from System76Mar 19, 2026
Thank you for the detailed feedback! Enjoy all that open source power and always feel free to reach out to us if you need any support!
Seth
Took care of a warranty issue with a high level of attention. Shipping was no problem (free). Good communication on the resolution. Clearly they care about the customer.
Response from System76Mar 16, 2026
Awesome! Thank you for sharing your experience. We are happy to have you in the community!
Axel M.
The laptop is great, but the 2 laptops that I have ordered where delivered with issues to use snap and firefox.
Response from System76Mar 16, 2026
Thank you for the feedback! Sorry to hear you had issues, but our support team will always be happy to assist at support.system76.com if you encounter anything. We appreciate you trying out our laptops!
Christoph G.
I replaced the keyboard. The pictures of the heat pipes for Gaze17 in the online manual do not match the pipe layout.
Response from System76Mar 19, 2026
Thank you for the feedback. We'll look into this and update where necessary.
Richard H.
Great laptop ups shipping sucked you lost a star. Note, it would be nice to have a charger that uses the 12v port vs USB
Response from System76Dec 4, 2025
Thank you for the feedback! Sorry to hear about your shipping experience. We'll make sure your feedback is taken into account!
John
The result was a repaired laptop that is again functioning. There was a request for an assessment that was a dependency to proceed with the repair. The first assessment led to the repair decision. A second assessment was delivered, and new repairs were needed. Fortunately, the new repairs didn't exceed the economical threshold to proceed, but there was money already sunk into the effort that would have been otherwise lost, if that was the case.
Response from System76Nov 6, 2025
Thank you for the feedback, John. We do try to diagnose as much as possible before the system is sent in, and in some cases we have to get hands on with the machine, which sounds like may have been the case with yours. We appreciate your understanding of the repair process and we're happy to see you have a working laptop again!
