System76Reviews of system76.com

I've ordered from them several times and things always arrive in perfect condition and exactly what was ordered. Never had an issue with an order nor has any order been delayed. System76 is great

Good packing and efficient shipping and delivery, love the laptop!

System76 provided lots of information through the process and made the RMA very easy.

I'm happy to support a company doing such good work for the open source community. The laptop I bought 10 years ago from system76 is still holding up quite well.

I don't think System 76 is for everybody, but if you want a good-quality Linux laptop suitable for an expert with a good ordering experience and good support, they deliver. So make sure that they actually have the thing that you want, but if it _looks_ like what they have is the thing that you want, then it is and you'll probably be satisfied. I had a very obscure technical question about a very abstruse aspect of the hardware for a laptop model they no longer sell. I doubt I would get anything useful out of most companies with that question. But System 76 support got back to me very quickly with an extremely high-effort & good quality response. It didn't actually solve the problem, but that wasn't really their fault, and it was about as good an attempt as I could reasonably expect under the circumstances.

The System 76 Thelio Prime Elite is a powerhouse for Linux enthusiasts. Its sleek aluminum chassis houses top-tier components—Intel Core i9, NVIDIA RTX 4080, 64GB RAM, and 2TB SSD—that deliver seamless performance for coding, rendering, and gaming. What stands out is Pop!_OS: It boots flawlessly out of the box, with pre-configured drivers for Wi-Fi, graphics, and peripherals. No tinkering required—just plug in and go. Cooling system keeps thermals in check under load. At $2,500+, it's premium-priced, but the build quality, upgradability, and ethical open-source focus justify it. Solid system, solid OS. Highly recommended for anyone ditching proprietary lock-in. 9/10.

I have two computers from System76, one (desktop) is nearly a decade old. The other (laptop) is 4-5 years old. They both get used everyday. Had an issue with a firmware update on the laptop. I contacted support to see if I could roll back the firmware as a test. Without question, they emailed me the previous firmware to load to a thumb drive. My suspicion about the firmware proved correct and the problem was resolved. These are quality computers for those not wanting a Windows PC.

After many months of dealing with a bad repair of a DC in the adapter, I was able to speak with Thomas from System76. He looked over the repair ticket and the communication I had with the previous team member that had unsuccessfully helped me and determined that the repair was still in warranty. I shipped my laptop to System76 for a screen diagnostic, and the DC port issue was fixed as well. Although my previous experience with System76 was poor, that changed when Thomas took a genuine interest in addressing the issues with my system. I like to say that I am pleased with how the repair was performed this time, and I would like to extend a well-deserved thanks to Thomas for taking care of business. I now look forward once again to a long-lasting relationship with System76. Thanks so much, Thomas. Both my spouse and I appreciate your commitment to an excellent service.