System76Reviews of system76.com

I accidentally ordered the wrong speaker for my LemurPro. Thankfully they caught the error, and sent me an email to verify! Great catch!!! Received it quickly. The only drawback...a tiny, less than a ounce $20 speaker, cost $39.56 in shipping! OUCH!!! AND I was charged sales tax on the shipping as well! Wasn't like there was any special handling! That's a bit steep! But I love my System 76 laptop and my husband loves his!

Our Lemur notebook got damaged in an accident. The case was handled by Christian who guided us through the repair process with clear and swift communication.

Easy ordering process. Fast build and delivery time. Laptop works well and is super light.

Frequent contact from support, and a pretty rapid Turn-around-time for the repair even with ground shipping. The machine was returned FAR cleaner than it was submitted, and several informational tags that had worn off were replaced.

Shipping was fast, even without the 3 day express service. Customer service was responsive to questions about packaging. Steam installed with no problems and my Community DayZ servers and all the Mods downloaded seamlessly. Just had to set Steam to ignore controllers for my mouse to work.

I learned about System 76 when I decided to move more of my computers over to linux and needed a new laptop for travel. I downloaded pop os and put it on a family computer and set up my workstation to dual boot from bios (I still need windows for a work application, so kept pop and windows on entirely separate partitions with their own boot managers so windows can't overwrite it). My experience with Pop was great, and after comparing a few models decided to get the lemur. It's light, easy to travel with, and doesn't waste my time. Just what I wanted. I bought some swag and a bag because I like the system 76 mission and ethos--it was great to discover the product and buyer experience really backs it up.

With a product portfolio as large as System 76's, it's comforting to know when an order is placed a technician reviews the parts for accuracy. Thank you for saving me a return! The correct battery was shipped.

I had a technical issue regarding the suspend feature that was particularly annoying. Reaching out for tech support, Christian Tacda was assigned to my ticket and worked with me patiently and thoroughly to figure out what was causing my issue and help me get it working properly again. Thanks SO MUCH for having an excellent support team standing behind your products!