synder.comReviews of synder.com

Lana provided excellent support for me! Over an hour! She was very patient as we navigated Synder's powerful (yet complex) interface. Have been a happy customer for quite some time :)

I have worked with George Bylin on several occasions now and found him to be extremely helpful ad patient. I would highly recommend Synder and George.

Extremely dishonest billing practices - it's impossible to cancel your account online. Sure, there's a button to cancel, but when you click it the only two choices are "keep my account" or "schedule a call with us to be allowed to cancel your account" ------ UPDATE: Synder's reply below is false. Notably, they respond on TrustPilot, but they still haven't responded to my emails requesting a cancellation. They continue to refuse to cancel my account without be submitting to a phone call with them at a time and date of their choosing - even though I signed up online, even though I expressed that I do not use the product and do not care about the data. I even called them and spoke with a live person and requested a cancellation. They refused to cancel on that call.

great technology for data management and great support. many thanks to Liza and Dasha for helping to setup. looking forward to using this app monthly

So far, I am very happy with synder.com. They have been doing a good job at helping me and my accounant set up the integration between my merchant accounts and quickbooks. Liza N, who has helped us today, was particularly helpful. I definitely recommend checking out this platform if you have an ecommerce business.

I recently had the pleasure of working with Lizzie, a customer support agent from Synder, and I must say, the experience was absolutely fantastic. Lizzie went above and beyond to assist us in setting up our account and ensuring everything ran smoothly. Her dedication and expertise were truly commendable. First and foremost, Lizzie offered us as much time as we needed to set up our entire account. She patiently guided us through the process, making sure every aspect was configured perfectly. What impressed us even more was the fact that she scheduled two follow-up sessions for the same day, ensuring we had ample opportunity to address any additional questions or concerns that arose. Lizzie's attention to detail was impeccable. She meticulously walked us through each setting, explaining not only the technical aspects but also the practical implications. Her thorough explanations helped us make informed decisions about what settings would work best for our specific needs. We felt empowered and confident in our choices, thanks to Lizzie's guidance. One aspect that truly set Lizzie apart was the collaborative approach she took during the entire process. We shared our screen, and she expertly navigated us through the Synder portal, ensuring we understood every step along the way. This hands-on approach made the setup process much more comprehensible and engaging. It's clear that Lizzie values effective communication and prioritizes the customer's understanding of the system. In conclusion, I wholeheartedly recommend Synder to anyone in need of exceptional accounting support. The service provided by Lizzie was nothing short of outstanding. Her commitment to ensuring our account setup was flawless, coupled with her knowledge and willingness to go the extra mile, made a significant difference in our experience. Thank you, Lizzie, for your dedication and professionalism. Synder is lucky to have such an outstanding team member! Rating: ⭐️⭐️⭐️⭐️⭐️ Thank you, Synder, and a special shout out to Lizzie for an awesome job!

Synder is an excellent app and their support is always great but the help I got from George was top notch. Would highly recommend this product to facilitate Stripe transactions integration. It works extremely well and if there's something you need help with don't hesitate to reach out to Support and if you get George then even better!

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.