SymantecReviews of symantec.com

DO NOT GO FOR THESE ANTI-VIRUS IT DELETED MY DATA WHILE UNINSTALLING THE SOFTWARE. BLOODY HELL YOU MORONS.

Absolutely disgusting service, Broadcom have now taken over Symantec and the service is the worst I have ever seen. God help you if you get a virus as THIER IS NO SUPPORT NOW. The telephone number will make you wait for 1 hour and then when I spoke to a rude customer service agent and asked for his manager, he just put the phone downon me. COMPANY HAS LOST THE PLOT! Will have to look for another antivirus company for my 1000 licenses required. A 10-year-old customer LOST!

Without notification, Norton billed my credit card for renewal a month before the current subscription expired. I have carefully avoided being stuck with an automatic renewal contract and had already purchased a new package, planning to implement it when renewal is actually due. When I called to complain, the Norton representative tried to talk me into various schemes of giving partial credit and forcing me to keep track of the new one until next year. When I refused he said he would turn off Norton, and I would have to uninstall Norton and then install the new one. I protested that I still had a month left of the current subscription, and previously had just entered the install codes to do a renewal. Finally he agreed to do a proper credit of the whole amount charged. While I like the protection I get from Norton and have used it for about 30 years now, I am really annoyed with their tactics. Renewal would have cost me three times as much as I paid for the package. Automatic renewal schemes are hidden in all kinds of "free" offers. Is this corporation really so hard up that they want to abuse current loyal customers to squeeze more dollars out of them?

very bad services no response on call or email .

Symantec - not long ago they fraudulenty minded over 30 thousands HTTPS certificates for websites without validating to whom they really belong. They don't have security of their customers in mind, they don't care. Avoid using services of this company.

Abonnementsordningen er alt for dyr i forhold til markedspriserne, deres måde hvorpå de prøver at binde kunderne til deres abonnementsordning tangerer næsten bondefangeri. Købte 3 års abonnement på nettet til den halve pris af hvad Norton ville have for at forny det daværende. Det var dog lidt bøvlet at gøre brug af det nye abonnement, da Norton konstant prøvede at få mig til at forlænge mit nuværende og til en alt alt for høj pris, men det lykkedes da at få det til at fungerer på både min pc og Macbook. På rejse i udlandet opdagede jeg, at jeg havde glemt at opdatere min kones pc, og da jeg skriver produktnøglen ind, får jeg beskeden gælder ikke i det land du befinder dig i, og da min kone skulle være væk i flere måneder, så kunne hun ikke få sin pc opdateret før hun er tilbage i Danmark. Selvom programmet kører fint på både pc og mac, så vælger jeg alligevel en anden leverandør når det nuværende abonnement udløber. Symantec er blevet lige “smarte” nok til at jeg ønsker at støtte dem i fremtiden, med mindre de da begynder at udvise en betydeligt mindre aggressiv abonnementsadfærd. - Der er rigtigt mange gode og billigere alternativer derude, som er mindst lige så gode.

A Symantec software caused severe problems and interfered with my internet connection which did not work anymore. When I asked the hotline for help, they first gave me a number that did not work. When I called the hotline again the next day, I had a different person on the line. He told me that I should figure it out on my own and hung up mid sentence as I responded. Never experienced anything like this. I want to point out that I am a very calm person and did not ask or say anything unreasonable. There was no reason for him to hang up.

very bad customer service, no one give a $hit anymore, they got sold to broadcom.