SymantecReviews of symantec.com

Had a defective piece. Sent symtec an email, got a response right away from Eric. I told him the problem and he sent me a replacement part the very next day. I wish every company was like this. Very impressed.

UPDATE on Aug 17, 2018: A few days after letting Norton know about the following review, Ms. Sarah O'Flaherty reached out to me and resolved this matter to my satisfaction so I am upgrading this review to five-star and also changing the review title. Sarah is an asset to Norton and Symantec and as long as people like her are there, customer service isn't yet dead - way to go Sarah and Norton. Original review on August 13, 2018: Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so emailed Norton Customer Service and after they first denying it saying its not available for my billing address, finally agreed to give me that rate. I confirmed correct billing address and credit card details for them and that was a few weeks ago. Since then, no news, only radio silence. After waiting couple weeks, I then sent an email regarding this to their CEO Greg Clark and now it's a week and no news from him, not even a courtesy reply saying they have received my email. Compared to them, all other companies I have dealt with at least have the sense, the courtesy, to acknowledge that they have received my email. I give them ZERO stars.

Hadde først installert Avast på PCen min (betalt versjon) Fikk stadig forespørsler om å kjøpe tilleggsprodukter. Var i ferd med å kjøpe et ekstraprodukt da jeg leser i personvern at de kan selge opplysninger om meg videre til tredje part for å bruke det i analyse i forbindelse med salg m.m. Et antivirusprogram tar seg betalt for slik???? :( :( :( Jeg hadde også reagert på at PCen gikk stadig langsommere og bestemte meg for å kjøpe Nortons pakke. Når Norton var installert fant den masse malware som ikke var fjernet av Avast :( Dessuten trenger jeg ikke å betale for tilleggsprodukter som hos Avast, Norton virker i det hele tatt en del hakk mer seriøs enn konkurrenten...

I've used Norton Internet Security and Antivirus on up to 8 pc-devices at home, no problems. For the world class quality of Security and protection you get, you also get a product that Symantec has streamlined to be light on resources: low CPU usage and a very light footprint in memory. Highly recommend this company and its products.

Meget flink (Jonathan) og imødekommende, svarede hurtigt og venlig på spørgsmål. Jeg fik et super tilbud som selv min kone sagde god for. Kan anbefales herfra.

Jeg er bruger af Norton igennem rigtig rigtig mange år.... Og dette kan jeg varmt anbefale... Og at forny/købe det via nettet som jeg også gør.. ++++++++ herfra samt de varmeste anbefalinger

Super gode produkter og en super god service. Har haft kontakt med deres kundeservice via chat og blev guidet igennem til mit problem var løst. Er ikke den store it-nørd, men med utrolig stor tålmodighed hjalp kundeservice-medarbejderen mig. En stor ros til dem

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