swissoutpost.comReviews of swissoutpost.com

Easy to order, fast shipping, and great product!

Fast, Friendly, Knowledgeable service. No glitches with mailing and great, timely responses to questions and any order changes. Simply said -- a wonderful service. Thanks - Swiss Outpost, I will be visiting again!

I ordered a new watch band as my old leather one was badly cracked. On the web-site I saw nothing about widths so I assumed the men's watches would be the same but this was not the case. My new band is slightly wider than the old one so it had to be creased to fit. Also, the new pins to hold the band in place do not fit. I had to use the pins from the old band. All this is alright but I would have preferred the band to fit smoothly.

I purchased 2 engraved pocket knife sets as gifts. One knife from each set was removed to be engraved but the package was not resealed or taped, so when the envelope ripped during shipping one of the knifes fell out of the package and was lost. Ups wanted the entire package returned for inspection and said that I would have to wait to here from the store. Since the knives were gifts for a wedding this weekend I contacted the store who said i would have to repurchase, pay for engraving and $30 to overnight the knife in time for the wedding. Rather than disappointing 2 boys by returning the entire package as ups required I kept what I received and will have to buy another knife.

Accurate depictions, Authentic Products, Prompt delivery. That's all you want.

i submitted request along with promo code and got charged full retail price now i've got to waste time trying to get a refund this should be alot of fun ---what a screw up

goood online store....

My watchbands were shipped in a very timely manner and arrived in perfect condition as discribed.