Rose E.
Stay away from this business
If I could put a zero, I would. Please stay away from this company, so you can avoid the same experience that I had. Upon estimate, I enumerated all my furniture and boxes. Told them it’s a 2 bedroom apartment. I Paid half price deposit. During the pick up time, price tripled. Their reason is the size of the estimate was not right, it was way too small. I had to decline the service. Because I signed the document, my deposit cannot be refunded. They told me that it’s not the number of items but the space that counts toward pricing. They didn’t tell me this. They gave me low estimate by putting a smaller size cubic ft estimate for all my items, that is only good for a studio or one bedroom. I had the same items, TV and coffee table were not even there anymore. Now because they provided or attempted service,I cannot get my deposit refunded. This company will just suck your money, and you are defenseless because you signed the no refund agreement. Don’t be fooled by their low estimate. The real cost is during pick up and you cannot get your deposit back if you back out.



