SWEnginesReviews of swengines.com

I purchased a Truck Engine from SWENGINES on 7/30/25, they said it would be delivered 7 to 14 days,it showed up 8/20/25. The mechanic received the engine and told us the Doctor said he had cancer ,so he could not install in Engine. It took us Another 2 weeks to find a mechanic that would install. He took the engine In the truck out and looked over the replacement engine and found The cam shaft on the left side Was bad. We called the company ,they said fill out the 5 year warranty in 5 days or loose the warranty. We did this sent pictures and called the company, they said the warranty was filled out properly, they sent to warranty department. We then received a email stating ticket number 106352 closed. I then call 866-319-1058 ext 6 and the person Informed me someone would contact me. NO one has, but I received a email today 10/12/25 that RL Carriers.com was going to the first mechanic shop for some reason. Plan to call SWENGINES tomorrow, to see what is going on.

Subject: Extremely Disappointed with Warranty Handling – Transmission I am writing to express my extreme disappointment with the way SWEngines has handled my warranty issue. I submitted a warranty claim on August 19, 2025, and the only acknowledgment I received was an automated email stating that my information had been received. After that, I did not hear anything until September 3, 2025—over two weeks later—when I received a follow-up email stating that my ticket had been closed, with no explanation provided. During that time, I made numerous attempts to call and follow up, only to be told repeatedly that my warranty was still "under review." After finally receiving the vague "ticket closed" email, I had to call your company again to get any actual information—at which point I was placed on hold for nearly an hour before being told that the part I needed was not covered under warranty. I was informed that the issue was with the valve body sensor, which, to my understanding, is an internal component of the transmission—the very product I purchased under warranty. I fail to see how an internal transmission component could be excluded from warranty coverage. To make matters worse, after further investigation by a certified mechanic at Pep Boys, I was informed that: • The valve body sensor was indeed faulty. • The bypass plug was corroded and missing a pin. • The transmission didn't have a transmission filter. These are all clear signs of either a defective product or poor assembly and inspection prior to sale. Given all of the above, I am extremely dissatisfied—not just with the product, but with your lack of communication, the unreasonable delay in resolution, and your unwillingness to take accountability. You were quick to take my money but failed to provide the expected level of service when issues arose. As a result, I will never purchase from SWEngines again and will be reporting this experience to the Better Business Bureau and other relevant platforms to ensure other potential buyers are warned. I hope this serves as a wake-up call to improve your warranty response process and customer service. Sincerely, Invoice#454714

Please do not buy from this company if I could give 0 stars. I would, they will take your money immediately. Even if they don't have your motor in stock, they take several months to ship claiming it's in the shipping process. However, that's false, the motors, they do ship our junk, nothing but issues. I asked for my money back. It took them months to refund me. Also taking a 25% restocking charge on a motor they never had in the beginning to restock.

Received my engine yesterday with a hole in the oil pan and no oil in the engine. Haven't removed it from the crate or even taken the plastic wrap off. Called their customer service department and they said I have to file a warranty claim....for an engine that came damaged. However, I can not file a warranty claim on their site because I haven't activated my warranty, which can only be done after installing it and sending them photos.

Every review is spot on. This place is a complete scam! Received my engine in decent shape, but upon installation it was bad in less than 200 miles! The website stated my engine had 33,000 miles, which is why I spent more than I would've on others. They must do bearing swaps or some other shady work and ship out. All work was performed by a shop/mechanic and once I submitted a claim, SW engines stopped responding completely for my refund. The shop called a dozen times as well. Once torn down, 2 of the 4 crank bearings were toast. They have 1 number, and 1 number only to call into and was never transferred to a manager. Once they have your money, you're on your own. This place needs to be shut down. I'm out thousands of dollars in labor costs that they also claim to cover.

Terrible experience and still going through it. Waited over 10 weeks for a v10 motor, when it finally came while still on the crate I found 5 Exhaust studs are broken, this was existing damage and not caused by shipping as the studs were rusted and have been in this condition for quit some time before the motor was removed from the donor vehicle. I have been on the phone with this company over 17 times with a ridiculous wait time each time. I have submitted the the warranty claim so many times I know it by heart. They claim to not be receiving it, I have also emailed photos and they are claiming not to be receiving it. I will never recommend this company!! Be aware!! My next call is to My attorney as they are committing fraud. They are lying about not receiving the claim information because I have sent it to myself on another email. MY invoice number is 459666 Very Dis satified

STAY AWAY. READ REVIEWS. CHECK THE BETTER BUSINESS REVIEWS, THEY HAVE AN "F" RATING. I ORDERED AN ENGINE FROM THEM, THEN READ THE REVIEWS.THEY WERE ALL SO BAD! I THEN CALLED THEM AND SENT AN EMAIL TO CANCEL MY ORDER. ALL OF THIS WAS WITHININ 3 HOURS. THEY DID NOTHING FOR ME AND HAD THE NERVE TO CHARE ME THE 25% RESTOCKING FEE.

PLEASE READ Do not buy an engine from the place . They led me on for a month to cancel my order and not even tell me. I could go on and on how horrible this place is . Please trust me and do not do business with this company