SWEnginesReviews of swengines.com

I would NOT recommend this company as they are a huge scam. We ordered a transmission on June 5th; they say it takes 7-14 business days which is a lie. We called on the 15th business day and they said oh sorry we shipped it to the wrong place it should be there next week. They told me they would email me the tracking number as soon as they got it. Well after the 20th business day I called Brian the shipping manager back and he said again “I am literally working on it right now” he then stated that I would have a tracking number by the end of the day, and again I didn’t receive it. I continued to call on the 25th business day, and again on the 30th business day again him saying the EXACT same thing he told me each time. I call on the 32nd business day and cancelled the order he then said even though it is in transit. Which I didn’t know since I NEVER received a tracking number, but yes, I cancelled it as we had already bought another one. He said the order would be cancelled and I would receive an email. Well I did receive an email with the tracking number stating it would be delivered the next day. So, I called shipping and tracking again to see if it was cancelled and nope, he didn’t cancel it, so I had to have the customer service lady put in the cancelation. Then told her that they needed to contact the shipping company to stop the delivery as it would not be accepted. That didn’t get done either as they did try to deliver it, without success as it was refused. As it sits today, we are still waiting on a refund. So, do yourself a favor and DO NOT BUY FROM THIS COMPANY.

I purchased used infiniti transmission, the first was incorrect to which they promptly shipped the correct one. 11 days total. So far so good.

On March 4 I purchased a motor from this company they offer. A 70000 miles motor or 5 0 k miles warranty when I received on March 12 a big different story the motor look that they have it in a corner on a junk yard they send to me look all rustic upside down with all wiring and connection all bad my motor in my car with 222675 miles look in better condition that the one they send it they charge me 1395 plus 75 residential fee for a total of 1470 after 4 months they only refund me 556.25 because they said that I agreed with their terms when in their “terms” said that they can charge a 25% restock fee.. they keep 913.75 from me a good sale for them but look okay you can keep it but the only thing I will told You is that is a GOD upstairs that is looking down when your company do bad just think on all the ripoff that you do to all the people. If you should charge me the 25% okay I will understand but you know that you took more almost 70% you didn’t know all the sacrifice that I has to do to get that money from family friends because when my car broke down I didn’t have the money to purchased that motor I’m disable person I depend from my transportation to go to my doctor appt ,pharmacy but you think with 500.00 that yousend me I can get anywhere but that’s life thank you very much for all that pain that you Cause me and my family now I don’t have motor no car thank you, keep making money like that .. Vicente family.. invoice number 348653..

How do they stay in business ? I had to file a breach of contract with my credit card company, and I did get my money back. This was over two years ago, and the company is still doing the same thing, ripping people off. I didn’t then, and still don’t think they actually have engines to sell. I think they get an order, then scramble to buy an engine somewhere for less, and ship it to their customer, if they find an engine. Might be time to look into a class action lawsuit.

Buyer beware! It's been a terrible experience trying to work with SW Engine, they sell junk product and won't answer their phone or return messages. As a small auto repair shop, we've lost at least two thousand dollars selling their junk engine to our customer. We stand behind the product we sell and we are stuck with the bill repairing their crap motor to keep our reputation.

I got a transmission for my Jeep and when it got to me the cable connection was trashed,,, called them back and they told me to get screwed,,,700, dollars for a messed tranny,,

If I could give them a 0 star I would, I ordered a motor and after twice the delivery time they quoted, I had to keep calling and they kept making excuses. The motor arrived damaged, they pointed fingers at the shipping company and they pointed fingers at sw engines. They wont do anything to help out.

I bought a engine for my 2015 Chrysler 200s. My mechanic would have been done with it in a week but come to find out the engine they sent was for FWD and I have AWD.So he had to switch out a wire harness to make AWD. My mechanic told me he needed the vin number from where the engine came from I called swengines they told me they don’t provide it. They didn’t say they don’t have it but they won’t provide it. The guy I was on the phone with sound like he doesn’t have a care in the world about what I’m going through. My mechanic has the engine in my car but it won’t start. I don’t understand why they won’t provide the VIN number for me. I have sent emails but I haven’t got a response back from them. I wouldn’t recommend swengines to anybody