Claire B.
CS was very responsive - mattress just ok
Customer service is good and very responsive. The mattress was recommended by an influencer. The mattress will be “okay” for the guest room or maybe young children but I would not order for full time use. It feels “okay”. After 48 hours. It is still not completely inflated to 12 inches and hasn’t moved after the first 24. The sides are soft when you sit down. We opted to purchase box springs separately for support. A platform bed might make a difference. We had the bed and bed frame already. Positioning instructions are nonexistent-just how to unpack. With a king size mattress that is swished flat markings are important since a king is almost square (76x80). Tags like they have on fitted king sheets indicating top/bottom and side would be very helpful.




