customer
Good casino
Good casino, great games but not so fast with the redemption time frame. I don't see how some people are getting their redemption within 2 hours after submitting the photos of their cards. I submitted mine almost 48 hours ago and still nothing. Will give 5 stars when I receive my redemption.
Response from SweepLuxeAug 11, 2025
Hello, Thanks for the great feedback on our casino and games! Our standard timeframe for processing redemptions is 3 business days. While some players may receive their funds sooner, this isn't always the case, and it largely depends on processing times with your financial institution. We're confident that your funds are on their way and hope you'll receive them as soon as possible. If you have any other questions, please don't hesitate to reach out [email protected] Best regards, The SweepLuxe Team




