Swap.com - Online Thrift & ConsignmentWe enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Excellent
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665 approved reviews, newest moderated first
Melissa L.
It was terrible, some of the clothes we ordered were ripped, some were dirty. Many of the clothes were already sold when I purchased it. I had waited 5 weeks on a pair of shoes that were sold,and somehow they "forgot" to let me know, I am now waiting for an in-store credit, because they somehow can't return the funds to my bank. The worst place to shop ever. Just go to a goodwill, at least you know what you are getting
Lili
Quality of clothes is good.
Priscilla B.
Items like mens blazers come terribly wrinkled. I often get a similar label,but not the one I ordered like D & co. Instead of d&g. Big difference. Also when I order multiple items the best ones are no longer available by shipping time. HOW DOES THIS HAPPEN. AREN'T ITE.MS REMOVED FROM INVENTORY BEFORE THEY ARE SOLD?
Daniel M.
I did not receive all items
Julie L.
The items I purchased said good condition but when I received the items most of them looked like rag. Very worn out, piling, stains and etc. Should not sell garbage to customers. What is the point trying to save the planet when thredup is accumulating more garbage in my house. Very unprofessional, not trust worthy and worst shopping experience.
Janealice
The issues I will address here are regarding items from more than one order. I am finding there to be issues with most every order anymore. Items are, all too often, misrepresented on the description of the item. An item I am returning from this order was identifed as being a (man's) size extra-large. The label is clearly marked as a size 50-52! Jeans ordered before this last order came with grease marks on them. My husband liked them so I worked my magical laundry skills to remove the grease. Slippers purchased were coming apart on the bottom, something not able to be seen in the on-line photo. The sole quickly separated from the slipper itself after wearing them three times. I am presently undecided about shopping with Swap again. They do have some wonderful items to purchase. I have been very pleased with many of items, most actually, but those bad ones surely have discouraged me.
Callie
Always satisfied with my purchases!
Julie
I needed to return items but the cost of shipping made it a waste of time.