Paul
Very Satisfied
My order arrived quickly and in great condition.

We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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665 approved reviews, newest moderated first
Paul
My order arrived quickly and in great condition.
Amitabh B.
I did not receive all the items that I ordered so I am not happy with my recent experience and no one has responded to my problem
Barbara B.
Good and varied selection of clothing at bargain prices, however, the shipping charges are very high in comparison with other online thrift stores.
Violette La B.
I got items that I didn't order and didn't get items I did order. I email swap and still haven't a response back from them. I understand ticket volumes are high but it's been a few weeks and still no email back.
Gwendolyn B.
I want to start out by saying I Love Swap! The reason for my low stars is because this order had a dress that had been altered. Sides taken in and hem cut off and home stitched. They don’t usually send altered clothes. The rest of my order was great! Thank you!
C R.
This site is dishonest. After you order, they pluck out all the best items and say they don't have them, then send you the rest. You end up paying their expensive shipping cost just to get one or two items that were not the main reason you even placed the order in the first place.
Peg S.
Love the $$ and quality! Great place to shop for kids and adults!
Diane
All items from the last two orders I made were cancelled. Plus, no notice of the cancellation was sent. Disappointing to spend timing shopping only to have nothing at all sent. Inventory system needs to be improved, as does communication.