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SurveySparrow Reviews | Read Customer Reviews of surveysparrow.com

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Internet & Software
SurveySparrow

SurveySparrowReviews of surveysparrow.com

4.6731 reviews
Internet & Software
2345 Yale St FL 1, Palo Alto, California

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SurveySparrow4.6

Reviews731 About Contact

Overall score

4.6 out of 5

Excellent

Average of 731 reviews

Distribution

5★75%
4★18%
3★3%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 481-0410
surveysparrow.com
[email protected]
2345 Yale St FL 1Palo Alto, CA 94306

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About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: surveysparrow.com
Website: surveysparrow.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SurveySparrow reviews

731 approved reviews, newest moderated first

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Miss B.
Oct 22, 2019
Survey Sparrow is a great resource for…
Survey Sparrow is a great resource for collecting information.
Report
Alyssa
Oct 22, 2019
Easy to use and great for students if…
Easy to use and great for students if they need a survey for class! Overall it was enjoyable and simple.
Report
Claire B.
Oct 22, 2019
Easy to use!
Easy to use! I’d recommend it for any survey needs.
Report
Brad F.
Oct 22, 2019
I can recommend Survey Sparrow with confidence.
I can recommend Survey Sparrow with confidence. I love the ease of use and the price is actual a great value for what you get.
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Customer
Oct 22, 2019
Easy to follow with natural…
Easy to follow with natural progression. Great experience! Thank you!
Report
Douglas C.
Oct 21, 2019
Excellent customer service
SurveySparrow has excellent customer service. There are many services out there offering online survey solutions, but SurveySparrow differentiated themselves to me with their personal attention to my needs. I was able to talk with a real person on the phone without any trouble.
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Vanessa A.
Oct 21, 2019
My favorite part of Survey Sparrow is…
My favorite part of Survey Sparrow is that it is very interactive. Surveys can be boring and tedious but Survey Sparrow makes it as lively as possible. It does have some cons which is that in some questions I would like to use both a rating and a text box for an answer for the "Other"option and Survey Sparrow does not allow this. Other than that, I can recommend this!
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Cassie S.
Oct 21, 2019
It takes a while to set up
It takes a while to set up, but it works fine once it's been set up.
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