A.M. L.
Prompt contact from Team and…
Prompt contact from Team and appreciated personal connection to discuss platform.

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
731 approved reviews, newest moderated first
A.M. L.
Prompt contact from Team and appreciated personal connection to discuss platform.
customer
Amazing and easy to navigate for survey. Also very straightforward
M C.
SurveySparrow has been a very useful tool with a simple, smoother user interface. Our customers have pleasant experience using it. Subtracted one star for my experience with customer service as responsiveness and follow-through is lacking. Recently I had to renew my plan and had a question about it. It took me 4 attempts to get a customer service rep to continue the conversation and actually receive the solution (a fairly simple one I might add). Overall, we enjoy the product.
Thanh T.
I am a freelance artist Who was looking for a way to streamline my work clothes and reach out to new clients. Luckily I’ve stumbled upon this platform, because it is so efficient and easy to use. The user experience is top notch and even for their free plan which is hard to find nowadays. I had some issues at one point and customer service was so hands on and willing to help me along the way. I appreciate being assigned a case manager from the first moment I joined till now.
Helen
Survey Sparrow is very easy to use. I set up a survey quite quickly. They have a very friendly customer service team always ready to assist you if you have any questions. Highly recommend
Bret B.
We were looking for a simple survey tool that was intuitive to use. Unfortunately, too many of the options offered us so many bells and whistles that it was overwhelming. SurveySparrow offered us the perfect balance of simplicity and customization so that virtually anyone in our office can build a survey instrument. We're just getting started with SurveySparrow but you can be sure it will be a regular part of our communication plan.
Rachel K.
I've been using SurveySparrow for a few months and I've found it meets all my needs for surveying our employees. It's very easy and intuitive to use. I haven't had the need to contact customer support for anything. It's been a great tool for us!
brittany S.
I needed a survey generator to send to client ASAP and found that SurveySparrow was the best decision I could have made. The interface makes it easy and fast to setup and start using; easy to customize questions and deploy the survey to clients. I will 100% use them again!!