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SurveySparrow Reviews | Read Customer Reviews of surveysparrow.com

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Internet & Software
SurveySparrow

SurveySparrowReviews of surveysparrow.com

4.6731 reviews
Internet & Software
2345 Yale St FL 1, Palo Alto, California

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SurveySparrow4.6

Reviews731 About Contact

Overall score

4.6 out of 5

Excellent

Average of 731 reviews

Distribution

5★75%
4★18%
3★3%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 481-0410
surveysparrow.com
[email protected]
2345 Yale St FL 1Palo Alto, CA 94306

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About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: surveysparrow.com
Website: surveysparrow.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SurveySparrow reviews

731 approved reviews, newest moderated first

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Precious S.
Apr 14, 2022
Amazing experience
Amazing experience
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Aden E.
Apr 14, 2022
Overall it was a good experience
Overall it was a good experience
Report
Thomas P.
Apr 14, 2022
Easy to learn and use.
Easy to use and worked perfectly for our event. I was delighted how easy it was to work and how flexible it was to be able to customize for our use.
Report
Sanjay K.
Apr 14, 2022
We took the right chance on SurveySparrow
We took a chance on SurveySparrow because our budgets were rather tight. And, I am glad we took this chance and discovered something excellent. The platform is easy to use. A whole range of questions types. Everything we wanted was there. The results processing is instant. Is everything perfect? No. There are a couple areas of improvement. 1. Support needs to speed up. While the team is knowledgeable, the speed of responses is slow. 2. Setting customized themes for survey was a challenge since we do not know CSS. The platform needs to make this more simpler especially for people like us who do not know CSS. It needs to be simple like LinkedIn or Facebook or Twitter - which asks us to upload images in a certain size and we are done. Other than the above two, it is 5 stars for SurveySparrow all the way.
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Aditya R.
Apr 14, 2022
Great tool for Surveys
Though i faced some technical lag, it provides me what i need with ease in terms of Survey.
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Ritwick R.
Apr 14, 2022
Survey10x
This was used for the internal & external surveys to gather informations. The tool is comprehensive & help to collect data in the customised ways possible.
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danny L.
Apr 14, 2022
Amazon is the one place I order my…
Amazon is the one place I order my stuff online because ik I can trust it and the customer service is excellent will definitely be buying more products in the future
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Vipul K.
Apr 14, 2022
Easy of use
Easy and quick solution for all your surveys. Best curated and customize reports process
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