Ben
Perfect service
Perfect service

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
731 approved reviews, newest moderated first
Ben
Perfect service
Victoria
I am a paid user of SurferSparrow. I was happy to use various features for the survey, but I felt uncomfortable because some of the features that were supposed to be available to paid users did not work. The customer service is friendly, but the response is slow, and there are cases where they reply at dawn. It would be good if the customer service and features could be supplemented a little more.
Carla R.
I was looking for an online survey app, easy to use and with good looking themes and design. After trying other companies I chose Survey Sparrow for how easy to use it was a because it gave a lot of different options to create an amazing survey. The reason why I gave two stars is: 1) spam, a lot; 2) they lie to you, they offer you a 25$ Amazon gift card if you leave a review on Trustpilot, and they never send it to you; and 3) if you try to get in touch with them, no response.
Clay L.
I've been using SurveySparrow for close to a year now for lead generation at events and it's a game changer. Surveys are easy to setup and user friendly on location.
Nisar A.
I used Survey Sparrow for preparing a survey for my Master Thesis. I loved the fact that I was able to make the survey in different languages and also make it interactive for my participants. Also, even though my trial period expired, the team was kind enough to extend it until I finished my survey. Great tool.
Donata B.
Very simple and easy to use interface. Customer support is very quick to answer any question or questions you may have
Monica Alas S.
Had some issues with the platform. A lot to improve.
Ms. C.
The interface for our users is excellent! Perfect for both desktop and mobile.