Wendy D.
Great store and great staff
Great store and great staff. Customer service is terrific, too.
Response from Sur La TableOct 3, 2022
Wendy , Thank you for the wonderful review !

MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Wendy D.
Great store and great staff. Customer service is terrific, too.
Response from Sur La TableOct 3, 2022
Wendy , Thank you for the wonderful review !
Greg S.
My wife and I attended a cooking class in Scottsdale, AZ, which was excellent. At the end of the class, we scheduled another class, and received the discount. When we arrived home, we realized we had another engagement on the same evening as the class we scheduled. I contacted Sur La Table customer service, Maria was extremely helpful. She was able to process a full refund for the class, and with her managers assistance, she was able to provide us with a discount code to schedule a future class at the same price we received in-store! Thank you very much Maria!
Response from Sur La TableOct 1, 2022
Hi Greg, Thank you for sharing your experience with us! Happy Cooking.
Cecilia D.
I am a first-time buyer who had a scary experience of not completing the order after filling out all required information, including payment details. Brianna was kind enough to help me through. She was patient, knowledgeable and very helpful. Every store should have excellent customer support like Brianna of La Sur. Thank you, Brianna!
Response from Sur La TableSep 29, 2022
Cecllia, Thank you for sharing your first time experience with Sur La Table with us !!! We are happy you have joined our family !
Sara
Heidy was extremely pleasant to talk to and helped resolve my issue quickly and efficiently. She was very clear in spelling out what I could expect after we hung up and I received confirmation emails promptly.
Response from Sur La TableSep 29, 2022
Sara, I am so glad Heidi was able to assist you with your issue. Thank you for being a Sur La Table customer !
Jose L.
The cooking classes are always great. I recently had to change a class time and Chris (CS Rep) made it a breeze. Thanks again! -Jose
Response from Sur La TableSep 28, 2022
Thank you for the 5 stars ! We are so happy you are enjoying our Culinary Classes !!!
Jim
I spoke to Chris today to get help with my order. He took care of me within a few seconds and I was on my way. Thank you, Chris.
Response from Sur La TableSep 28, 2022
Jim, Thank you so much for sharing your experience with Chris !!Thank you for being a Sur La Table Customer !
Deanna W.
Mr. Chris helped me with a price adjustment issue pertaining to a macaron class. Chris understood the situation exactly and issued the refund quickly. This was the best customer service ever! Thank you for the good experience.
Response from Sur La TableSep 27, 2022
Deanna, Thank you for sharing your experience with Chris with us !
Jackie
Chris was very kind and concise when refunding my order so I could easily change my cooking class date. Thanks Chris!
Response from Sur La TableSep 27, 2022
Jackie - thanks for sharing information about your call to customer service. Happy cooking in your new class!