MICHAEL G.
When we had questions they where…answered
When we had questions they where answered very helpful
Response from SureBridge InsuranceDec 17, 2020
Thanks, Michael!

SureBridge supplemental insurance plans help individuals reduce the financial risks associated with accidents, illness and hospitalizations with either a lump sum or daily cash benefit, paid directly to you!
SureBridge Insurance (surebridgeinsurance.com) has 432 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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MICHAEL G.
When we had questions they where answered very helpful
Response from SureBridge InsuranceDec 17, 2020
Thanks, Michael!
Valued C.
Just purchased a supplemental policy I'm giving them five stars , their customer service was very professional they answered all my questions which made me feel like I made the right choice with sure bridge
Response from SureBridge InsuranceDec 10, 2020
We're so happy to hear that you had a great experience. Thank you for being our customer!
Brad B.
It was great people are friendly and the benefits are cheap prices
Response from SureBridge InsuranceDec 9, 2020
Thanks for the kind words, Brad!
Cheryl C.
I was sold the surebridge supplement insurance was not advised they do not pay for hospital stays only was told that if I was admitted to the hospital I would receive a check for 10,000 in two weeks put claim in denied,appeal denied I guess you have to actually die before your paid I will be contacting an attorney for false information and they don’t mind taking their money every week out of paycheck I pretty livid at this point
Response from SureBridge InsuranceDec 9, 2020
Hi, Cheryl. We are sorry to hear about your experience. We are currently investigating this matter. Thank you for being patient. If you have any other questions, please reach out to us at [email protected] with your information, including the policy number, full name of the primary insured person on the policy, as well as their date of birth, phone number, and mailing address.
ericka S.
Complaint I need to speak with someone about a claim I didn't know I had open. The time the claim was made I HAD INSURANCE WITH YOU GUYS! I've emailed and waiting on the phone for an hour just to get cut off, again I left voice messages and reached out to the representative who gave me this BS insurance and he is no help. Can someone email me or better yet pay for the claim its for dental cleaning. Being as though I couldn't get anything else done, thanks to the rep who didn't give me all the information in the beginning. This is bad business; I will be reporting if I dont hear from someone this week.
Response from SureBridge InsuranceDec 9, 2020
Hi, Ericka. We’re very sorry about your experience. We appreciate your business and your patience during our busiest time of year. We’ll work with you online to take care of your request as soon as possible. Please send us your contact information, including the full name of primary insured person on the policy, the primary insured person’s date of birth, phone number, and mailing address. You can reach us at [email protected].
DENNIS K.
The Agent (Maureen Sundstrom of Health Markets Ins.- Verona) i dealt with was very patient and explained everything to me so i totally understood what coverage i was getting and if there would be anything else i need to make my life less miserable in a time of need. I now feel confident that i have all i need in the event of a change in my physical health.
Response from SureBridge InsuranceDec 8, 2020
Happy to hear that we were able to help you, Dennis!
CORNEILLE CHEVALIER S.
Obviously, I am a new member at Surebridge insurance. The interesting part is the fact that I discovered the site, I feel out the form 1,2,3. Bum I got coverage without talking to no one. Everything was ready to go. Online just online
Response from SureBridge InsuranceDec 8, 2020
Thanks, Corneille!
Zoila A.
This is a FRAUD company. I signed up for a 3 month short term insurance and they added a catastrophic insurance which billed separately. They do this on purpose to perpetuate their SCAM. (Read all other Yelp reviews exactly like mine) The person that signed me up was MALCOLM CRIGLER under HEALTHMARKET insurance. My 3 month insurance ended but they continued charging my account for the catastrophic portion for THREE YEARS under 3 names: Chesapeake insurance, Surebridge insurance and Key Bank. I’ve contacted MALCOLM CRIGLER, the company itself and a lady who said she’d help me named TAMRA ADAMS and they just gave me the run around for the past 3 months. After cancelling through the agent and through the company they still tried to bill again. PLEASE check their 66 BBB reviews and 61 YELP reviews who all say the same thing as my review. Call your BANK and alert them of this bogus fraud company and their practices. UPDATE: PLEASE READ ALL 1 STAR REVIEWS THIS COMPANY HAS ON YELP AND BBB. THEIR GENERIC RESPONSE TO ALL NEGATIVE REVIEWS ARE THE SAME AND THEY WILL DO ABSOLUTELY NOTHING ABOUT IT!
Response from SureBridge InsuranceDec 9, 2020
Hi, Zoila. The practices you've described here are not in line with our business values and we would like to learn more about this matter so that our oversight department can look into it. Would you mind emailing us at [email protected] with your full name, contact information, and a brief summary of what happened? Thank you.