RICHARD R.
Good Customer Service
Good follow through on all items. Quick response from customer support also.
Response from Support PetsOct 15, 2025
Awesome! Thanks for your review and support Count on us!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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RICHARD R.
Good follow through on all items. Quick response from customer support also.
Response from Support PetsOct 15, 2025
Awesome! Thanks for your review and support Count on us!
Nikkiea R.
Convince, speed of service. I'm verry happy they offered service at that price.
Response from Support PetsOct 13, 2025
Thanks for your trust and support! It is our pleasure to assist
lisa D.
The only thing I have to complain about is that I shared the link to get the 20 dollar Amazon gift card and they signed up paid money and I haven’t heard back on the Amazon card
Response from Support PetsSep 22, 2025
Thank you for letting us know! For questions about promotions like the Amazon gift card, please reach out to our customer support team directly at [email protected] or through the chat on our website. They’ll be happy to assist you and check on the status. Count on us!
Keisha N.
The service was fast and easy. I wasnt told when my documents were ready or given the info where to find them but eventually I was able to figure out where to access the documents. There are a lot of promotional emails that get sent out after submitting but overall I am happy with the experience and will use them again.
Response from Support PetsSep 9, 2025
Thank you for sharing your experience! We’re glad the process was fast and easy overall, and that you’re happy with the service. We’ll take note of your feedback about document notifications and promotional emails — it helps us improve. We look forward to assisting you again in the future! Thanks for trusting and choosing us
Avery C.
Documents are thorough and seem very legitimate! Great experience so far!
Response from Support PetsSep 1, 2025
Absolutely! Thanks for trusting and choosing us!
Meaka R.
Everything arrived just as they stated 24-48 hours. I ordered it on Wednesday morning and e everything came through Thursday night. Everything looks good and official. I appreciate the fast help and friendly experience.
Response from Support PetsAug 11, 2025
Thank you for your feedback and support! We’re so glad everything arrived right on time and that you’re happy with how official it looks. Providing fast, friendly, and reliable service is always our goal, and it’s great to know we met your expectations. Count on us
Courtney M.
The process is quick and easy. I absolutely love to ease of access provided. It makes things so much easier for us. The website glitches at times but after trying numerous times I was finally able to complete rather simply. I have used this service for my ESA for two years now. Definitely recommend!
Response from Support PetsAug 11, 2025
Thank you so much for your kind words and continued trust in our service over the past two years! We’re super glad to hear you find the process quick, easy, and accessible. We truly appreciate your patience with any website glitches, and we’re always working to improve your online experience. Thanks for trusting and choosing us
Niki
It was easy to navigate as well as very informative providing plenty of useful information
Response from Support PetsJul 14, 2025
We are glad to hear that it was easy and informative for you! Enjoy it! Thanks for trusting and choosing us