Support PetsReviews of supportpets.com

Response from Support PetsMar 2, 2023

Hello! We are sorry to hear that. We have multiple communication channels, social media, e-mail, chat and phone working 24 hours a day and we try to make our best to answer every single request. Feel free to reach out to us out using any of those channels and a representative will assist you. Have a good day

Response from Support PetsDec 17, 2022

Hello there! We understand how difficult it can be. It is a job that requires 24 hour dedication. We wish you and your family the very best.

Response from Support PetsOct 4, 2022

Hello! We are sorry to hear that you experienced difficulties with our customer support. But we are happy that in the end you were assisted and the sollution was offered quickly. About the 1 year expiration, that information is spread all over our site. Circumstances can change in a person’s life that is why we require our doctors to review every case on a yearly basis. Your feedback is very important and we will definitely work hard to improve our services. We wish you the very best.

Response from Support PetsAug 4, 2022

We deeply apologize for that. We will let our team know of that possible bug, to fix it as fast as possible. Thanks for your feedback and for choosing us!

Response from Support PetsJul 6, 2022

Hi Jennifer, Thank you for your review of our Support Pets product. I am sorry to hear that you had some trouble with the forms not being ready or approved when you tried to access them. I can assure you that we are working hard to make sure all of our customers have a positive experience with our product. I would like to offer my sincerest apologies for the inconvenience you experienced and for the fact that you were not able to travel because of it. If there is anything else I can do to help make up for the issues you encountered, please don't hesitate to let me know.