Kay C.
Very easy to obtain
Very easy to obtain
Response from Support PetsJan 17, 2026
Awesome! Thanks for your review and support!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kay C.
Very easy to obtain
Response from Support PetsJan 17, 2026
Awesome! Thanks for your review and support!
Buddy’s D.
I love having my dog registered as an ESA pet. The website is a little difficult to maneuver and find exactly where you need to go but overall I am pleased.
Response from Support PetsJan 7, 2026
Thanks for your review and support! We are glad that our services met your expectations It is a pleasure to serve
Shane R.
There was a bit of confusion but everything is geating worked out
Response from Support PetsJan 6, 2026
Hi there! Thanks for your review We are glad that everything worked out fine! Thanks for trusting and choosing us
Cathi
It was easy to use and get the documents I needed, but I did not like all the additional sales that were pushed on me. Forcing me to watch a sales pitch to get the documents I paid for was not great.
Response from Support PetsJan 3, 2026
Thank you for your honest feedback, Cathi. We’re glad to hear the process was easy and that you received your documents successfully. We understand your concern regarding optional add-ons and truly appreciate you sharing your experience. Your feedback helps us improve, and we’ll be sure to pass this along to our team.
Rose R.
Everything worked out great but I need to change my name and that's taking long
Response from Support PetsJan 3, 2026
Thank you for your review! We’re happy to hear everything worked out overall. Name changes can require additional verification, which may take a little extra time, but our support team will be happy to assist and ensure it’s completed as quickly as possible.
Kristen D.
The application and approval was easy. A lot of additional emails. Activating tag is not working gets hung up after entering email. Still waiting on vest and tags to arrive.
Response from Support PetsDec 30, 2025
Thanks for your review and support! If you have any questions or need assistance, please don’t hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Melissa
Quick service
Response from Support PetsDec 23, 2025
Thank you for your review! We’re happy we could provide quick service. Count on us
Ekk
I was hoping for a certificate like I have gotten in the past, but I just got a letter and not even a separate letter per pet, just a jumbled letter grouping them together. Looks a lot less professional.
Response from Support PetsDec 23, 2025
Thank you for sharing your thoughts. ESA documentation is issued as a legally valid letter, but our support team can help review formatting or options—please feel free to reach out. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us