Support PetsReviews of supportpets.com

Great and fast service and I love the amount of communication your staff provided me regarding my request or responding to my questions and concerns so expeditiously! I will definitely renew next year. Yours is the best customer service I’ve ever had with an online entity! Please keep up the fantastic work! I will recommend your services wholeheartedly! Love y’all! 😊

So, 10 months ago, I had to put our 18 year old family (well mainly my husbands girl) down, now, I had to put my 14 year old Charlie the Chi-pin, down! Both times I was receiving messages about them... through support pets. Each reply was different. The one for Charlie simply outweighed the other reply, Yeng went above and beyond - was very kind, compassionate and respectable. Saw to it that I receive no more message for now, due to the insensitivity I felt when seeing them in my email... it just delayed the grieving process and made me feel sad - Especially the referenced email that says, Charlie deserves freedom... I'd really like to thank Yeng for caring so much about my hurt and going wayyyy beyond what any other email senders have ever done for me - probably for anyone honestly. Please give Yeng recognition for this, maybe even a raise? lol. Thank you so much! Candi

I had the best experience with the team

by being very informed about support pets

Amazing customer support!!

My concerns were addressed with both professionalism and compassion and resolved promptly. Although all communication was via email, I greatly appreciated the communication being thorough and reflecting the understanding of a human being, not an AI response.

It was super easy to apply for the ESA certification and the response time of the customer service team and the medical staff is impressively quick. There was no issues in the entire process and I couldn't be happier

The customer service team was excellent and took care of all of my concerns.