Nikki
Easy to use and very helpful
Easy to use and very helpful
Response from Support PetsFeb 20, 2026
Thank you, Nikki! We’re so glad you found the process easy and helpful. We appreciate you taking the time to share your experience.

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nikki
Easy to use and very helpful
Response from Support PetsFeb 20, 2026
Thank you, Nikki! We’re so glad you found the process easy and helpful. We appreciate you taking the time to share your experience.
Alexis G.
Very simple process and easy aswell, would do it again
Response from Support PetsFeb 20, 2026
Thank you, Alexis! We’re happy to hear the process was simple and easy for you. We’d be glad to assist you again anytime.
Jane D.
Quick and easy
Response from Support PetsFeb 20, 2026
Thank you for your feedback! We’re glad everything felt quick and easy — that’s exactly what we aim for.
Charles F.
Quick, easy web responses and convenient
Response from Support PetsFeb 20, 2026
We appreciate your kind words! Providing quick, convenient responses is always our goal. Thank you for choosing us.
Tamara W.
easy to work with efficient
Response from Support PetsFeb 19, 2026
We are glad to hear that! We aim to provide an easy and hassle-free service. Enjoy! Thanks for your trust and support
Tara G.
I like the quick and convenient process, however, I'm receiving feedback from my apartment complex that these documents aren't legit because I received it online via your website. Is that correct?
Response from Support PetsFeb 19, 2026
Hi Tara, Thank you for sharing your feedback. We understand how frustrating it can be to receive pushback from a housing provider. Please know that ESA evaluations conducted through a licensed healthcare professional via telehealth are fully valid, as long as they comply with applicable federal and state guidelines. We helped thousands of people in the last decade. Many legitimate healthcare services now operate online, and that does not make the documentation any less legitimate. If your apartment complex has specific concerns, we encourage you to reach out to our Customer Support team directly. We can review your documents with you and provide any necessary clarification to help address their questions. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Robert R.
This experience was helpful and effective. Glad I was able to find help with this.
Response from Support PetsFeb 19, 2026
Thank you for your support! We’re so glad to hear it was uncomplicated, helpful, and effective. We truly appreciate you taking the time to share your experience.
Melissa
Easy process, the educational videos are very informative and helpful.
Response from Support PetsFeb 18, 2026
Awesome! We are happy to provide a full service! Thanks for your trust and support