Support PetsReviews of supportpets.com

Response from Support PetsAug 4, 2022

No problem. Thanks for trusting and choosing us!

Response from Support PetsJul 6, 2022

Thanks for the review, Ty! We appreciate the feedback!

Response from Support PetsJul 6, 2022

Fantastic! Thanks for the review, Krissy!

Response from Support PetsJul 1, 2022

Hi J! We're sorry to hear that you were denied entry at a hotel. ESA approvals cover you by federal law for housing and airline travel. However, having an official doctor-approved ESA can help when you are around town at stores, restaurants, hotels, other public places, and other public transportation besides air travel (trains, buses, cruises). While homes are the only entities required by law to comply, most other places or modes of transportation are very accommodating when you show proof your pet is a doctor-approved Emotional Support Animal (ESA) . Even though you have an ESA pet they still have to follow all business and local policies and guidelines. The key is that your pet needs to be well-behaved.

Response from Support PetsJul 1, 2022

Hey Monica! We appreciate your feedback. We've sent you a message requesting more info about your question! Hoping to hear back from you soon!

Response from Support PetsJul 1, 2022

Hey, Vickie. Thanks for the feedback. We're sending you a message right now so we can look into this item for you!

Response from Support PetsJun 28, 2022

Thank you for your kind words, Autumn. We're glad to hear that you had a positive experience with our team. We strive to provide the best possible customer service and it's great to know that we were able to meet your expectations. If there is anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

Response from Support PetsJun 28, 2022

Thank you for your review, Natasha. We're sorry to hear that the sign-up process was confusing for you and that you had to wait a while for your materials. We'll make sure to pass on your feedback to our team. Thank you again for choosing Support Pets!